Kiana Poblete
Oakley,CA
Summary
Skilled RDA with experience and training necessary to assist with various orthodontic procedures. Hands-on training in panoramic and cephalometric radiography, chairside assisting and front office administrative duties. Adaptable and successful in building relationships with coworkers and patients.
Overview
11
11
years of professional experience
Work History
Lead Registered Dental Assistant
Cobain Orthodontics
11.2016 - Current
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Explained treatment procedures and instructed patients on home care guidelines.
- Collaborated effectively with other team members to ensure smooth workflow within the practice.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Managed high call volume, efficiently directing callers to the appropriate department or resolving issues on the spot.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing orders for supplies.
- Staged tray for procedures by arranging dental instruments and equipment.
- Fabricated orthodontic Essix retainers and whitening trays
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Managed office's presence on multiple social media platforms, ensuring timely responses to comments and messages from followers.
- Organized successful promotional events, both online and offline, resulting in increased brand exposure and customer acquisition.
- Enhanced office patient rewards system with interactive content such as polls, quizzes, and contests.
Co-Manger
Journeys
09.2013 - 02.2017
- Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
- Increased sales revenue by training and mentoring staff in a positive environment with effective selling techniques and product knowledge.
- Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
- Managed scheduling for all employees to ensure adequate coverage during peak periods without compromising labor cost objectives.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company's values.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Dental Assisting School of San Pablo/Vacaville
San Pablo, CA11.2016
Associate of Science - Respiratory Therapy
Carrington College California
Pleasant Hill05.2015
High School Diploma -
John Swett High School
Crockett, CA06.2012
Skills
- OSHA Regulations Knowledge
- HIPAA Compliance
- Team Collaboration
- Certified in CPR/AED
- Attention to Detail
- Effective Communication
Timeline
Lead Registered Dental Assistant
Cobain Orthodontics
11.2016 - Current
Co-Manger
Journeys
09.2013 - 02.2017
Dental Assisting School of San Pablo/Vacaville
Associate of Science - Respiratory Therapy
Carrington College California
High School Diploma -
John Swett High School
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