Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelica Halsey

Hudson Falls,NY

Summary

Professional with comprehensive experience and readiness for the role. Known for a strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, versatility, and determination.

Overview

11
11
years of professional experience

Work History

Roadshow Agent (Remote)

Commonwealth Limo
05.2022 - Current
  • Taking emails and calls for booking car services
  • Customer service
  • Computer skills
  • AWS, Gmail and Livery
  • Fostered strong relationships with clients to promote loyalty and repeat business within competitive market environments.
  • Informed clients of policies and procedures.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.

Operating Room PCA

Glens falls hospital
06.2021 - 05.2022
  • Retrieving patients
  • Turning over rooms
  • Stocking needed items
  • Assisted nursing staff with patient care, ensuring comfort and safety throughout shifts.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Implemented infection control protocols, enhancing overall patient health outcomes.

VMS

Glens Falls Hospital
08.2019 - 06.2021
  • Customer service
  • Hand out visitors passes
  • Answering phone calls
  • Computer skills
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Detailer

Frito-lay
03.2018 - 08.2019
  • Recover chips
  • Restock chips
  • Conducted thorough inspections to ensure product quality and compliance with safety standards.
  • Collaborated with team members to streamline packaging processes and enhance workflow efficiency.

Dietary aide

Saratoga Center for Rehabilitation and Skilled Nursing
06.2016 - 08.2016
  • Prepared and served nutritious meals adhering to dietary guidelines.
  • Assisted in maintaining cleanliness and organization of kitchen and dining areas.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Cashier/Retail Assistant Manager

Family Dollar
05.2014 - 04.2018
  • Supervised daily cash operations to ensure accuracy and compliance with company policies.
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations to enhance shopping experience.
  • Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
  • Coordinated team schedules to optimize coverage during peak business hours, improving service efficiency.
  • Trained and mentored new staff on customer service protocols and operational procedures.
  • Conducted regular audits of cash drawers, ensuring accuracy in financial reporting and accountability.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Built positive relationships with customers to increase repeat business.
  • Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Mentored new sales associates to contribute to store's positive culture.
  • Trained new cashiers on register operations and customer service protocols.
  • Managed cash drawer, balancing receipts at shift end to ensure accuracy.

Education

College - Math and science, Business

SUNY Adirondack
Queensbury, NY
06.2016

High School Diploma -

Hadley-Luzerne Central High School
Lake Luzerne, NY
06-2013

Skills

  • Computer skills
  • Money Management
  • Management
  • Receptive
  • Versatile
  • Problem-solving skills
  • Customer service and care
  • Relationship building
  • Clear communication
  • Critical thinking
  • Schedule management
  • Organized
  • Attention to detail
  • Phone etiquette
  • Eager to learn
  • AWS
  • Livery
  • Gmail
  • Basic math
  • Adaptability and flexibility

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Roadshow Agent (Remote)

Commonwealth Limo
05.2022 - Current

Operating Room PCA

Glens falls hospital
06.2021 - 05.2022

VMS

Glens Falls Hospital
08.2019 - 06.2021

Detailer

Frito-lay
03.2018 - 08.2019

Dietary aide

Saratoga Center for Rehabilitation and Skilled Nursing
06.2016 - 08.2016

Cashier/Retail Assistant Manager

Family Dollar
05.2014 - 04.2018

College - Math and science, Business

SUNY Adirondack

High School Diploma -

Hadley-Luzerne Central High School

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Angelica Halsey