Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Harper

Madison,WI

Summary

A success-driven and customer-focused sales representative with experience as an assistant manager. Very passionate hard-working individual with the ability to maximize sales by conversing in multiple languages.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Piercing Pagoda Of Zale
05.2023 - Current
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Conducted employee interviews.
  • Evaluated preformance, providing constructive feedback for growth and development.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Crew Member

Culver's Restaurant
05.2022 - 09.2022
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Sales Associate

Piercing Pagoda Of Zale
10.2021 - 04.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
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  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Taxi Driver

Uber
06.2018 - 12.2021
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.

Sales Associate

Victoria's Secret
10.2017 - 01.2018

(seasonal)

  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.


Farmers Market

Chrysalis
06.2017 - 11.2017

(seasonal)

  • Utilized persuasive sales techniques to convert leads into sales.
  • Attracted customers and generated sales using promotional materials.
  • Handled cash, check and credit cards, processing transactions onsite for products and services.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Day Care Assistant

Madison College
09.2016 - 03.2017
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Enhanced child development by implementing age-appropriate activities and learning experiences.
  • Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.

Education

Associate of Arts - Design And Visual Communications

Madison College
Madison, WI
06.2026

High School Diploma -

Mount Horeb High School
Mount Horeb, WI
06.2014

Skills

  • multi-lingual (Spanish/ASL)
  • Merchandise Display
  • Multi-Tasking Strength
  • Outgoing Personality
  • Sales Strategies
  • Problem-Solving
  • Time Management
  • Exceptional Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Piercing Pagoda Of Zale
05.2023 - Current

Crew Member

Culver's Restaurant
05.2022 - 09.2022

Sales Associate

Piercing Pagoda Of Zale
10.2021 - 04.2022

Taxi Driver

Uber
06.2018 - 12.2021

Sales Associate

Victoria's Secret
10.2017 - 01.2018

Farmers Market

Chrysalis
06.2017 - 11.2017

Day Care Assistant

Madison College
09.2016 - 03.2017

Associate of Arts - Design And Visual Communications

Madison College

High School Diploma -

Mount Horeb High School
Angelica Harper