A success-driven and customer-focused sales representative with experience as an assistant manager. Very passionate hard-working individual with the ability to maximize sales by conversing in multiple languages.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Piercing Pagoda Of Zale
05.2023 - Current
Increased sales through effective merchandising strategies and targeted promotions.
Mentored team members to enhance professional development and accountability in workplace.
Conducted employee interviews.
Evaluated preformance, providing constructive feedback for growth and development.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Crew Member
Culver's Restaurant
05.2022 - 09.2022
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Contributed to increased sales by upselling menu items and promoting special offers.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Sales Associate
Piercing Pagoda Of Zale
10.2021 - 04.2022
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
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Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Taxi Driver
Uber
06.2018 - 12.2021
Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
Increased customer loyalty with excellent communication skills and a professional demeanor.
Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
Sales Associate
Victoria's Secret
10.2017 - 01.2018
(seasonal)
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Farmers Market
Chrysalis
06.2017 - 11.2017
(seasonal)
Utilized persuasive sales techniques to convert leads into sales.
Attracted customers and generated sales using promotional materials.
Handled cash, check and credit cards, processing transactions onsite for products and services.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Day Care Assistant
Madison College
09.2016 - 03.2017
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Enhanced child development by implementing age-appropriate activities and learning experiences.
Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
Education
Associate of Arts - Design And Visual Communications
Madison College
Madison, WI
06.2026
High School Diploma -
Mount Horeb High School
Mount Horeb, WI
06.2014
Skills
multi-lingual (Spanish/ASL)
Merchandise Display
Multi-Tasking Strength
Outgoing Personality
Sales Strategies
Problem-Solving
Time Management
Exceptional Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Piercing Pagoda Of Zale
05.2023 - Current
Crew Member
Culver's Restaurant
05.2022 - 09.2022
Sales Associate
Piercing Pagoda Of Zale
10.2021 - 04.2022
Taxi Driver
Uber
06.2018 - 12.2021
Sales Associate
Victoria's Secret
10.2017 - 01.2018
Farmers Market
Chrysalis
06.2017 - 11.2017
Day Care Assistant
Madison College
09.2016 - 03.2017
Associate of Arts - Design And Visual Communications