Angelica Helmick
Charlotte,NC
Summary
Hospitality and customer service professional with 6+ years of experience in high volume restaurants, craft cocktail bars, rooftop venues, and private events. Experienced in supporting event logistics, managing guest experiences, and collaborating with teams. Highly organized and detail oriented, with a strong foundation in hospitality and a desire to apply these skills in event planning and coordination.
Overview
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Bartender
VINYL
Charlotte, NC
02.2024 - Current
- Deliver polished, personable service to guests in a high-energy music and cocktail bar while balancing speed and accuracy.
- Communicate closely with all team members to keep service organized and resolve guests' needs.
- Maintained clean, organized space during high-volume nights and special events, while also anticipating service needs and managing pressure effectively.
Bartender
Merchant & Trade
Charlotte, NC
06.2023 - 02.2024
- Collaborated with management to develop innovative menu items and accommodate special requests for craft cocktails, promoting customer engagement.
- Provided service for private events, corporate gatherings, celebrations, and large parties within a high-volume hotel rooftop venue.
- Set up and broke down events, ensuring a smooth flow of service in a high-volume venue.
Bar Lead
Jinya, Ramen Bar
Charlotte, NC
01.2023 - 06.2023
- Recruited, hired, and trained bartenders to learn service expectations and coached staff during busy shifts.
- Maintain detailed knowledge of our products and menu offerings to provide the guest with a unique experience.
- Supported new restaurant opening by organizing bar layout, equipment, liquor, and operational systems to ensure efficient service.
Education
Associate of Arts - General Studies
Coastal Carolina Community College
Jacksonville, NC 08.2018 - 08.2020
Some College (No Degree) - Business
University of North Carolina At Charlotte
Charlotte, NCSkills
- Bar and hospitality operations
- Guest service
- Staff training and leadership
- Organization and time management
- Conflict resolution
Timeline
Bartender
VINYL
02.2024 - Current
Bartender
Merchant & Trade
06.2023 - 02.2024
Bar Lead
Jinya, Ramen Bar
01.2023 - 06.2023
Associate of Arts - General Studies
Coastal Carolina Community College
08.2018 - 08.2020
Some College (No Degree) - Business
University of North Carolina At Charlotte