Angelica Hernandez
Chicopee,MA
Summary
Dedicated professional with strong communication and multitasking skills. Proven ability to create positive customer experiences in fast-paced environments while maintaining cleanliness and organization.
Overview
3
3
years of professional experience
Work History
Personal Care Assistant
Private Consumer Through Tempus Unlimited, Inc
Chicopee, MA
04.2026 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Provided companionship and emotional support to enhance client well-being.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Waitress
Trinity Health
Holyoke, Massachusetts
06.2025 - 04.2026
- Provided excellent customer service in fast-paced dining environment.
- Assisted in maintaining cleanliness of dining area and serving stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Babysitter
Me, Myself and I
Chicopee, Massachusetts
08.2023 - 05.2024
- Maintained cleanliness of play areas, ensuring a tidy and hygienic environment for children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Using problem-solving skills to anticipate potential issues before they arise.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
Education
Electrical
Porter And Chester Institute
Chicopee, MA08-2026
Skills
- Team collaboration
- Time management
- Cleanliness standards
- Adaptability to change
- Strong multitasking
- Physical stamina
- Upselling
- Reliability and punctuality
- Relationship building
- Effective communication
- Problem solving
- Organizational skills
- Positive and professional
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Personal Care Assistant
Private Consumer Through Tempus Unlimited, Inc
04.2026 - Current
Waitress
Trinity Health
06.2025 - 04.2026
Babysitter
Me, Myself and I
08.2023 - 05.2024
Electrical
Porter And Chester Institute