Angelica Hutchinson
New Orleans,LA
Summary
Capable Bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in all types of establishments. Not including I’m bubbly personable and can maintain positive persona and speed during high volume service .
Overview
8
8
years of professional experience
Work History
Craft Cocktail Bartender
Virgins Hotel
New Orleans, LA
08.2021 - Current
- Crafted freshly made cocktails using house ingredients
- Created craft menu selection and seasonal cocktails
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Server and Hostess
Gordon Biersch
New Orleans, LA
01.2020 - 01.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Bourbon House
New Orleans, LA
09.2018 - 12.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Kingfish Kitchen And Cocktails
New Orleans, LA
04.2017 - 09.2018
Room Service Attendant
Ace Hotel New Orleans
New Orleans, LA
01.2017 - 02.2018
Server
The Court Of Two Sisters
New Orleans, LA
05.2016 - 02.2017
Server, Bartender
Poppy’s Time Out Sports Bar
New Orleans, LA
05.2015 - 05.2016
Education
High school diploma - undefined
Delgado Community College
undefined
Southern University At New Orleans
Skills
- Mixology Techniques
- Cocktail Service
- Cash Handling and Management
- Age Identification and Compliance
- Cash Register Operations
- Monitoring Alcohol Consumption
- Professional Service Standards
- Handling Difficult Customers
- Multitasking Abilities
- Patron Service
- Customer Needs Assessments
- Wine and Spirit Knowledge
- Food and Beverage Service
- Special Events
- Responsible Serving
- Hospitality and Guest Service
- Billing and Payment Processing
- Customer Safety
- Ability to Lift 30 Pounds
- Special Requests
- Customer Satisfaction
- Customer Preferences
- Cost Control
- Customer Orders
- High-Volume Environments
- Attentive Service
- Private Events and Catering
- Creative Mixology
- Bar Menu Planning
- Food Allergies
- Crafting Responses
- Bartending License
- Serving and Bussing
- Wine Pairings
- Labor Costs
- Bank Deposits
- Stamina and Endurance
- POS System Training
- Banquet Events
- Craft Beer Expertise
Additional Information
- Authorized to work in the US for any employer
Timeline
Craft Cocktail Bartender
Virgins Hotel
08.2021 - Current
Server and Hostess
Gordon Biersch
01.2020 - 01.2021
Server
Bourbon House
09.2018 - 12.2019
Server
Kingfish Kitchen And Cocktails
04.2017 - 09.2018
Room Service Attendant
Ace Hotel New Orleans
01.2017 - 02.2018
Server
The Court Of Two Sisters
05.2016 - 02.2017
Server, Bartender
Poppy’s Time Out Sports Bar
05.2015 - 05.2016
High school diploma - undefined
Delgado Community College
undefined
Southern University At New Orleans
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