Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Noelani Utumalafata Jaimes

La'ie,HI

Summary

Looking for an opportunity to work in an environment where I can utilize the skills I have and be an asset to not only the people I serve but the company I work for. Customer focused and dependable individual with a proven ability to work well in team environments. Eager to grow professionally and support the company's goals.

Overview

7
7
years of professional experience

Work History

Receptionist/assistant

Jamz Car Rental
01.2019 - 01.2022
  • Serve customers at the counter & online
  • Book rental cars and explain all policies and conditions in renting a car
  • Explain rental contract to customers at pick up and make sure the contract is properly signed
  • Ensure that all payments are made and secured at the time of rental.
  • Inspect car at time of return and ensure that the customer had a good experience

Store Associate/ Cashier

Big Lots
07.2022 - 12.2022
  • Assisted Customers as cash register and on the floor when searching for item.
  • Restocked items on shelf
  • Kept the store tidy and clean.

Warehouse Associate

Amazon
10.2022 - 12.2022
  • Loaded returned packages safely into carts and moved them to assigned destination after scanning.
  • Inspecting items for defects and storing it in correct location
  • General warehouse work such as loading, scanning, and storing items.

Crew Member

McDonald's Restaurant
01.2023 - 07.2024


  • Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members.
  • Maintained cleanliness and organization of work areas, adhering to food safety and sanitation standards consistently.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Shift Manager

Mcdonalds Restaurant
07.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Supervised team of employees to ensure adherence to operational standards and safety protocols.
  • Trained new staff on company policies, procedures, and best practices for service excellence.

Education

Highschool Diploma -

Pesega High School
11.2021

Bachelor of Science - Biology

Brigham Young University of Hawaii
La'ie, HI
12-2027

Skills

  • Proficient in written and spoken English
  • Proficient in high-stress environments
  • Experience in excel and Microsoft
  • Strong organizational skills
  • Effective multitasker
  • Exceptional customer service
  • Cash handling
  • Safe food handling
  • Energetic and enthusiastic
  • Self-motivated and disciplined

Timeline

Shift Manager

Mcdonalds Restaurant
07.2024 - Current

Crew Member

McDonald's Restaurant
01.2023 - 07.2024

Warehouse Associate

Amazon
10.2022 - 12.2022

Store Associate/ Cashier

Big Lots
07.2022 - 12.2022

Receptionist/assistant

Jamz Car Rental
01.2019 - 01.2022

Highschool Diploma -

Pesega High School

Bachelor of Science - Biology

Brigham Young University of Hawaii

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Angelica Noelani Utumalafata Jaimes