Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Angelica Keene

Oakland,CA

Summary

Hardworking Automotive Technician with 6 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Automotive Specialist

Tesla
Fremont, CA
10.2017 - 11.2022
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Supervised production workers to identify areas in need of improvement for high-quality production.
  • Utilized gauges, tools and equipment to complete in-depth assessments.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Prepared, calibrated and monitored production levels to achieve targets.
  • Worked with management team to implement proper division of responsibilities.

Administration

Oakland Pic
Oakland , Ca
08.2012 - 09.2014
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.

Program Coordinator

EOYDC
Oakland, CA
02.2010 - 07.2011
  • Developed curriculum and lesson plans to achieve objectives of each course.
  • Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
  • Created new and fun activities to drive enthusiasm for children.
  • Maintained accurate safety and attendance records.
  • effective schedule balance between rest periods, active play and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Assessed student assignments to check quality and completeness before submission for grading.

Education

Business Management

College of Alameda
Alameda, CA

High School Diploma -

Royal Sunset
Hayward, CA

Skills

Goal-setting

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Accomplishments

  • Supervised team of 32 staff members.
  • Documented and resolved production issues which led to employee of the month 3x over the course of 6 years Results.

Timeline

Automotive Specialist

Tesla
10.2017 - 11.2022

Administration

Oakland Pic
08.2012 - 09.2014

Program Coordinator

EOYDC
02.2010 - 07.2011

Business Management

College of Alameda

High School Diploma -

Royal Sunset

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Angelica Keene