Angelica Lara
Porter Ranch,CA
Summary
Results-oriented Branch Operations Manager with a solid career history in banking environments. Familiar with all relevant governing acts and statutes, as well as strategies and best practices to improve operations and enable business growth. Decisive leader, strategic planner and complex problem-solver.
Overview
14
14
years of professional experience
Work History
AVP, Branch Operations Manager
Pacific Western Bank
THousand Oaks, CA
05.2010 - Current
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Identified problems and implemented solutions to better streamline operations.
Assistant Branch Manager, Operations
Pacific Western Bank
Thousand Oaks, CA
04.2014 - 03.2020
Branch Operations Specialist
Pacific Western Bank
Los Angeles, CA
11.2012 - 09.2014
Senior Teller
Pacific Western Bank
Santa Monica & San Fernando, CA
05.2010 - 11.2012
Education
High School Diploma -
John F. Kennedy High School
Granada Hills, CA06.1996
Skills
Performance Monitoring
- Process Improvement
- Relationship Building
- Service-Oriented
- Hiring and Onboarding
- Budget Control
- Management Team Building
- Staff Development
- Goal Setting
- Team Leadership
Timeline
Assistant Branch Manager, Operations
Pacific Western Bank
04.2014 - 03.2020
Branch Operations Specialist
Pacific Western Bank
11.2012 - 09.2014
AVP, Branch Operations Manager
Pacific Western Bank
05.2010 - Current
Senior Teller
Pacific Western Bank
05.2010 - 11.2012
High School Diploma -
John F. Kennedy High School
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