Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Lara

West Sacramento,CA

Summary

Professional Secretary with over 20 years of experience managing daily administrative support tasks and operations in the administrative industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within a dynamic and diverse environment.

Overview

16
16
years of professional experience

Work History

Substitute Secretary

Yolo County Office of Education
2009.01 - Current

Greet visitors, vendors, and staff.

Answer telephones and provide information regarding our programs, resources, and inquiries they have.

Responsible for preparing monthly attendance reports and showing such items as; total enrollment, new entries, withdrawals, and attendance for each student.

Meet important deadlines.

Investigate and clear absences and tardies through telephone calls with parents and teachers.

File and create new cum files for incoming students. Exit students that graduated, transferred, or exited our program. Send back to the proper home district.

Company van scheduling and keeping records

Maintain confidential records; student attendance, cum files, student records, students Individual Educational Plans, Medical records. etc.

Attend monthly departments meetings and take minutes and prepare notes.

Participate and set up workshops and trainings.

Review staff mileage forms and submit to administrator for corrections if needed.

Maintain various spreadsheets and update weekly with any changes or updates.

Client Service Professional

H&r Block
2014.01 - 2019.12

Assisted walk-in clients with inquiries, collect payments, and prepare bank deposits.

Responsible for maintaining highly confidential information; clients personal information, social security, birth certificates, bank info.

Answer multi-line phone and answered inquiries and scheduled clients appointment with tax advisor.

Enter data entry on company program.

Translate for Spanish speaking clients.

Seasonal work during tax season.

Employment Assistant

Yolo County Health and Human Services Agency
2015.02 - 2016.06

Assisted clients with job searching, building their resumes, cover letters, and references.

Printed and posted job announcements as received by the county liaison and employers seeking applicants.

Responsible for setting up the computers and printers and having them ready for clients use during office hours.

Assisted clients with any questions or inquiries they would have.

Assisted the library as needed. Helped visitors find the right reference materials, processed interlibrary loans, checked in returned library items; books, audio tapes, movie DVDS, etc. Shelve books and other printed material.

Maintained the organization of books on hold and in transit. Paying fine attention to detail.

Participated in various library programs; Infant/ Toddler play time, Family storytime, game night, etc. Read to children books in English and Spanish.

Education

Human Services -

Woodland Community College
Woodland, CA

Skills

  • Adaptivity and Flexibility
  • Effectively work in highly pressured situations
  • Ability to multitask and prioritize efficiently
  • Proactive

Languages

Spanish
Professional Working

Timeline

Employment Assistant

Yolo County Health and Human Services Agency
2015.02 - 2016.06

Client Service Professional

H&r Block
2014.01 - 2019.12

Substitute Secretary

Yolo County Office of Education
2009.01 - Current

Human Services -

Woodland Community College
Angelica Lara