Passionate instructor delivering exceptional class instruction and fostering teamwork. Known for strong communication skills and an engaging presentation style, dedicated to mentoring others and enhancing the student experience.
Overview
8
8
years of professional experience
Work History
Instructor
Uplift Martial Arts
04.2018 - Current
Developed and implemented lesson plans tailored to student skill levels and goals.
Instructed martial arts techniques, enhancing students' physical fitness and discipline.
Mentored junior instructors, fostering a collaborative learning environment.
Evaluated student progress and provided constructive feedback for improvement.
Enhanced curriculum by integrating new training methodologies and techniques from ongoing education.
Collaborated with administration to develop promotional materials that increased enrollment rates.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Cashier
Raley's Supermarket
07.2021 - 01.2022
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Operated cash register efficiently, ensuring accurate transactions and balancing drawers daily.
Assisted in training new cashiers on policies, procedures, and customer interaction techniques.
Managed high-volume sales during peak hours while maintaining composure and efficiency.
Maintained cleanliness and organization of the checkout area, promoting a welcoming environment for customers.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Server
Eppies
06.2018 - 04.2019
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed order accuracy by coordinating with kitchen staff and communicating effectively with team members.
Trained new servers on menu items, service standards, and operational procedures to enhance team performance.
Streamlined table turnover processes, improving efficiency during peak hours without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Leader, CX Service Design, Strategy & Accessibility at Delta Dental of CaliforniaLeader, CX Service Design, Strategy & Accessibility at Delta Dental of California