Angelica La Rosa
Miramar,FL
Summary
Highly responsible and ambitious worker determined to further her education and career. Efficient in fast-paced multitasking environments while being able to prioritize effectively to accomplish objectives. Has great mental strength and determination to work well under pressure.
Overview
4
4
years of professional experience
Work History
Receptionist/Optical Assistant
HD Vision Center
Miramar, FL
01.2022 - 10.2023
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Organized and managed sensitive data input, retrieving, and delivering information quarterly.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Server/Take-Out Server
Anthony's Coal Fired Pizza
Miramar, FL
05.2021 - 12.2021
- Coordinated all activities of dining room personnel to ensure prompt and courteous service to customers in a fast-paced environment.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Hostess/Take-Out Server
Anthony's Coal Fired Pizza
Miami Lakes, FL
05.2019 - 04.2021
- Trained newcomers in providing excellent customer service and conflict resolution techniques.
- Manages multiple tasks at a time including multiple people, transactions, and orders all while making sure they were organized to assure efficiency.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Arts - Psychology
Miami Dade Honors College North Campus
Miami, FL04.2023
High School Diploma -
Mater Lakes Academy
Hialeah, FL05.2021
Skills
- Leadership
- Public speaking
- Team Player
- Quick learner
- Flexible
- Microsoft Programs
- Timesheets
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Receptionist/Optical Assistant
HD Vision Center
01.2022 - 10.2023
Server/Take-Out Server
Anthony's Coal Fired Pizza
05.2021 - 12.2021
Hostess/Take-Out Server
Anthony's Coal Fired Pizza
05.2019 - 04.2021
Associate of Arts - Psychology
Miami Dade Honors College North Campus
High School Diploma -
Mater Lakes Academy