Angelica Ines Lasenberry
Glendale,AZ
Summary
Over 4 years of experience in Environmental Services, plan, organize, supervise, coordinate and control the activities EVS. Excellent reputation for resolving problems and improving customer satisfaction. A reliable and punctual employee, Able to work independently or in a team oriented environment, Maintain a positive, professional attitude with customers, motivated to learn new skills through on-the-job training, Problem solver with the ability to prioritize tasks.
Overview
16
16
years of professional experience
Work History
Managing Partner
Entity Refrigeration LLC
2022.11 - Current
- Developed and executed strategic plans for business growth and profitability through effective financial management.
- Managed all aspects of operations, including budgets, resources, and personnel to ensure operational efficiency.
- Established and maintained strong, customer-focused relationships with key stakeholders, including clients, partners, and investors.
- Led and mentored a high-performing team, enhancing team leadership and achieving company goals.
- Oversaw risk management initiatives, ensuring compliance with regulations and protecting the company’s assets.
Material Management
Dignity Health East Valley Rehabilitation Hospital
2022.01 - Current
- Stocking all supply rooms for staff to use.
- Oversaw inventory management processes to ensure accuracy and efficiency in shipments and procurement.
- Collaborated with cross-functional teams to resolve operational challenges and optimize workflow.
- Monitored compliance with safety regulations and company policies in materials handling.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Prepared and maintained documentation for shipping orders, work orders, and inventory records.
- Determined optimal shipping methods based on cost and efficiency.
- Analyzed shipment data to identify trends and improve inventory management strategies.
- Ordered equipment necessary for patient care.
Environmental Service Aide Lead - Supervisor
Dignity Health East Valley Rehab Hospital
2021.03 - Current
- Managed a team of environmental service aides to ensure cleanliness and sanitation standards were met while maintaining a customer-focused approach.
- Properly hired, oriented, trained, evaluated, and disciplined EVS personnel within established policy, showcasing strong leadership and team management skills.
- Performed regular inspections to identify areas for improvement and ensure compliance with regulations, demonstrating attention to quality control.
- Coordinated with other departments to schedule and prioritize cleaning tasks, highlighting excellent communication skills.
- Maintained inventory of cleaning supplies and equipment, and placed orders as needed, ensuring efficient operational planning.
- Ensured compliance with JCAHO, federal, state, and local regulations and standards, demonstrating knowledge in compliance and risk management.
Administrative Assistant
CR Custom Services
2014.05 - 2022.06
- Managed executive calendars and scheduled appointments, demonstrating strong customer service skills.
- Coordinated travel arrangements and prepared expense reports utilizing excellent organizational abilities.
- Handled incoming calls and emails, directing inquiries to appropriate personnel, showcasing professional communication skills.
- Organized and maintained office filing systems and data entry tasks.
Assistant at Family Services Agent
Family Services Agent
2011.08 - 2011.09
- Assisted families in accessing and navigating social service programs and resources.
- Provided emotional support and counseling to individuals and families in crisis.
- Conducted assessments to determine client needs and develop personalized service plans.
- Collaborated with other social service agencies and community organizations to coordinate care for clients.
- Maintained accurate and up-to-date client records and documentation.
Medical Assistant
Mountain Park Health Center
2010.04 - 2010.05
- Assisted physicians with patient examinations and procedures.
- Performed basic medical procedures such as taking vital signs and administering medications.
- Managed patient records and maintained confidentiality of medical information.
- Scheduled patient appointments and coordinated referrals to specialists.
- Ensured compliance with medical regulations and clinic policies.
Education
Diploma - Medical Assistant
Everest College
Mesa, AZ2010-05
Skills
- Customer-focused
- Quick Learner
- Excellent Communication Skills
- Product Stocking
- Professional Phone Etiquette
- Managing Finances and Risks
- Customer Service-oriented
- HIPAA Compliance
- Appointment Setting
- Physician Billing
- Invoice Processing
- Patient Scheduling
- Multi-line Phone Proficiency
- Filing and Data Archiving
- Staff Development
- Operational Planning
- Team Leadership
- Staff Supervision
- Inventory Management
- Quality Control
- Team Management
- Customer Service
- Training and Development
- Communication
- Compliance
- Strategic Planning
- Budget Management
- Leadership
- Supply Chain Management
- Patient Care
- Time Management
- Process Improvement
- Budgeting
Languages
English - Native/Fluent
Spanish - Intermediate
Timeline
Managing Partner
Entity Refrigeration LLC
2022.11 - Current
Material Management
Dignity Health East Valley Rehabilitation Hospital
2022.01 - Current
Environmental Service Aide Lead - Supervisor
Dignity Health East Valley Rehab Hospital
2021.03 - Current
Administrative Assistant
CR Custom Services
2014.05 - 2022.06
Assistant at Family Services Agent
Family Services Agent
2011.08 - 2011.09
Medical Assistant
Mountain Park Health Center
2010.04 - 2010.05
Diploma - Medical Assistant
Everest College