With a proven track record at Nature’s Landscape Supply, I excel in optimizing warehouse operations and enhancing team collaboration. Leveraging skills in logistics management and customer service, I've significantly improved order fulfillment processes and inventory accuracy, ensuring operational excellence and stakeholder satisfaction.
Overview
4
4
years of professional experience
Work History
Architectural and Urban Design
Internship in a Hotel Construction Company.
02.2021 - 12.2022
Assisted clients in meeting their goals through effective communication and understanding of their needs.
Collaborated with multi-disciplinary teams for successful project execution and completion.
Conducted thorough site analysis to identify opportunities and constraints in the urban environment.
Developed design guidelines for various urban contexts, ensuring consistency across projects in a given area.
Evaluated the social impact of proposed developments, recommending adjustments to address potential concerns or negative effects on community members'' lives.
Improved streetscapes through integrating green infrastructure elements, promoting environmental sustainability.
Created visually compelling presentations to effectively communicate design concepts to stakeholders.
Presented at conferences or workshops as an industry thought leader, sharing valuable insights and promoting best practices in urban design.
Analyzed demographic data to inform design decisions that cater to diverse user groups with varying needs and preferences.
Optimized pedestrian experiences by designing public spaces that encourage human interaction and activity.
Enhanced urban design projects by incorporating sustainable and innovative solutions.
Oversaw architectural plan creation and dealt with issues regarding zoning and development.
Developed presentations to demonstrate planning initiatives and research.
Updated and corrected building plans, blueprints and drawing using Software.
Corresponded with clients and project contributors to provide status updates and solidify timelines.
Compiled costs of goods and services for projects to present decision-makers with accurate estimates and enhance budget planning.
Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
Identified opportunities and developed plans for sustainability projects and programs to improve energy efficiency, minimize pollution or waste or restore natural systems.
Shipping and Receiving Manager
Nature’s Landscape Supply
02.2023 - Current
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Supervised warehouse staff, providing training and guidance to improve overall performance.
Organized storage areas to optimize materials movements and minimize labor hours.
Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
Conducted regular audits of shipping and receiving processes, identifying areas for improvement and implementing corrective actions.
Reduced shipping errors by implementing a comprehensive quality assurance program.
Improved order processing speed by introducing barcode scanning technology into the workflow process.
Streamlined receiving operations for faster turnaround times and improved customer satisfaction.
Established cross-training program for staff, increasing flexibility and resilience of shipping and receiving team.
Negotiated more favorable shipping rates with carriers, contributing to cost savings without compromising service quality.
Improved relations with key customers by providing transparent and timely updates on shipment statuses.
Developed and enforced safety protocols, significantly reducing workplace accidents in shipping and receiving areas.
Coordinated with transportation providers to ensure timely pick-ups and deliveries, improving customer satisfaction with reliable service.
Led response to critical logistics challenge, minimizing delays through proactive communication and alternative planning.
Reduced processing times for inbound shipments, meticulously organizing and expediting unpacking and inventory logging.
Collaborated with suppliers to improve packaging for inbound goods, reducing damage rates and loss.
Organized records of vehicles, schedules and completed orders.
Collaborated with manufacturing and supply chain management.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
5 Years In Architecture And Urbanism - Architecture And Urbanism
Technological University of Havana
La Havana, Cuba
01.2022
Skills
Receiving Processes
Warehouse Operations
Order Fulfillment
Lean principles
Freight Management
Inventory Management
Loading and unloading
Defective Product Removal and Disposal
Team Collaboration
Logistics Processes Planning
Shipping and receiving
Inventory Reconciliation
Customer Service
Worker Supervision
Goods Movement Planning
Workload Management
Internal loss prevention
Work Planning and Prioritization
Interdepartmental Collaboration
Logistics Management
Production Planning
Staff Supervision
Transportation Coordination
Materials Monitoring
Expense Tracking
Materials Management
Improvements Recommendations
Distribution Coordination
Logistics Coordination
Supply Chain Coordination
Vendor Management
Order Management
Service Coordination
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Shipping and Receiving Manager
Nature’s Landscape Supply
02.2023 - Current
Architectural and Urban Design
Internship in a Hotel Construction Company.
02.2021 - 12.2022
5 Years In Architecture And Urbanism - Architecture And Urbanism
Technological University of Havana
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