Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANGELICA LEE

To Secure Employment With A Reputable Company, Where I Can Utilize My Customer Service Skills To The Maximum.
San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

REGISTRATION CLERK

PARALLON
SAN ANTONIO, TX
03.2016 - 01.2022
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Accurately inputted patient and insurance information into company's computer system using Meditech.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Distributed informational materials, necessary forms and hospital procedures to patients.
  • Visited patients' rooms to collect insurance and financial information required for registrations.


FINANCIAL COUNSELOR

Connally Memorial Medical Center
FLORESVILLE, TX
01.2008 - 01.2016
  • Identified healthcare resources and programs for patients unable to meet financial obligations.
  • Started Pre-Auth for Inpatients.
  • Collected estimated liabilities from patients.
  • Established health insurance benefits, conditions, and requirements by making phone inquiries, and by using eligibility systems and the internet.
  • Screened patients for Hospital Indigent Program.



Cashier

Connally Memorial Medical Center
Floresville, TX
02.2008 - 01.2011
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed customer refunds and exchanges according to established guidelines.

REGISTRATION CLERK

CONNALLY MEMORIAL MEDICAL CENTER
FLORESVILLE, TX
03.2005 - 02.2008
  • Recorded costs accurately and explained any additional fees to guests.
  • Processed cancellations, changes or special requests promptly.
  • Operated standard office software applications to compile data and prepare information and correspondence.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Verified Insurance benefits.
  • Collected towards Deductibles and co pays.

Education

High School Diploma -

EAST CENTRAL HIGH SCHOOL
SAN ANTONIO
08.1995 - 06.1999

Skills

Time management

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Timeline

REGISTRATION CLERK

PARALLON
03.2016 - 01.2022

Cashier

Connally Memorial Medical Center
02.2008 - 01.2011

FINANCIAL COUNSELOR

Connally Memorial Medical Center
01.2008 - 01.2016

REGISTRATION CLERK

CONNALLY MEMORIAL MEDICAL CENTER
03.2005 - 02.2008

High School Diploma -

EAST CENTRAL HIGH SCHOOL
08.1995 - 06.1999

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ANGELICA LEETo Secure Employment With A Reputable Company, Where I Can Utilize My Customer Service Skills To The Maximum.