Angelica Maldonado
Corona,NY
Summary
Professional with solid background in office administration, prepared to bring efficiency and organization to any team. Known for strong collaboration skills and adaptability to changing needs. Adept at managing schedules, coordinating tasks, and utilizing office software to streamline operations. Reliable and results-driven, consistently ensuring high standards in all responsibilities.
Overview
7
7
years of professional experience
Work History
Credentialing Office Specialist
City Safe Partners
03.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Obtained and verified U.S. issued government ID's for authentication / uploaded documents into applicants profile.
- Processed financial transactions via Port Authority's Rules and Regulations.
- Fingerprinted new applicants prior to obtaining Port Authority badge.
- Contributed to successful project / work queues completion by collaborating with colleagues on various administrative tasks as needed.
- Responsible to observe and report suspicious behavior, enforce rules and regulations as set forth by the Port Authority bulletins.
Medical Office Administrative Assistant
CitiMed
03.2023 - 10.2023
- Prepared / scheduled Dispositions and C4.3's for numerous doctors.
- Uploaded outcome assesments, ROM's and EEG's.
- Supported clinic operations by ordering necessary supplies, managing inventory levels, and coordinating maintenance requests when needed.
- Prepared managers mothly reports.
- Handled sensitive patient information with utmost discretion, adhering to HIPAA guidelines at all times.
Patient Access Liaison /Admitting Representative
Garnet Health Medical Center
07.2021 - 12.2022
- Greeted, interviewed, and registered patients and / or family to obtain necessary demographics and financial information via EPIC registration system for reimbursement of all rendered services
- Pre-registered outpatient procedures as scheduled and collected copays and outstanding balances
- Managed work queues, maintained communication with multiple departments and outside physician offices
- Assigned bed planning for Surgical admits, ER addmissions, Cath Lab admissions and Direct admits
- Entered orders for speccific ancillary services rendered
- Verified CPT and ICD10 codes on prescriptions for diagnostic imaging and labs
- Notified insurances and obtained pre authorization of Inpatient admissions
- Managed a high volume of incoming calls, assisting staff and patients with scheduling, cancellations, or inquiries related to patients care.
- Assisted in training new admitting representatives, sharing best practices for successful job performance.
Airport Security Agent
Allied Universal Security Services
01.2017 - 01.2021
- Managed all work in compliance with security protocols, Identified and reported to supervisor all potential violations of airport security policy
- Included but not limited to responding promptly and rationally to all emergency situations, conducted regular patrols for suspicious activity or persons
- Prevented unauthorized access to restricted areas
Education
GED-DIPLOMA -
WILLIAM E. GRADY HIGH SCHOOL
Skills
- Bilingual (English and Spanish)
- Medical Terminology
- Medical Insurance Verification
- Time Management
- Epic System
- Customer Service
- Effective Communication
- Microsoft Office Suite
- ICD 9 and CPT Designations
- Collaboration
- Adaptability
Timeline
Credentialing Office Specialist
City Safe Partners
03.2023 - 06.2024
Medical Office Administrative Assistant
CitiMed
03.2023 - 10.2023
Patient Access Liaison /Admitting Representative
Garnet Health Medical Center
07.2021 - 12.2022
Airport Security Agent
Allied Universal Security Services
01.2017 - 01.2021
GED-DIPLOMA -
WILLIAM E. GRADY HIGH SCHOOL
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