ANGELICA MARTINEZ
Orange Lawn Tennis Club
Baltimore,MD
2
Languages
1
Certification
2
years of professional experience
Dedicated high school graduate with Certified Nursing Assistant (CNA) certification and hands-on experience in customer service, sales, and food service. Proven ability to engage diverse groups, provide professional service, and maintain organized workspaces. Skilled in fast-paced environments and team collaboration, with strong communication and interpersonal skills, ready to contribute to a positive workplace.
Work History
Summer camp counselor
1 Month- Supervised and supported children in a summer school program, ensuring safe, positive, and engaging environment.
- Assisted with daily activities and helped keep students engaged and organized throughout the program.
- Developed strong communication, patience, teamwork, leadership, and time-management skills while working with children and staff.
- Gained hands-on experience in childcare, responsibility, and working effectively in a fast-paced environment.
- Supervised campers during daily activities, maintaining safety, engagement, and positive behavior.
- Led games, crafts, and outdoor programs aligned with camp schedules and age groups.
Customer Service / Cashier / Food Service / Maintenance
1 Year 10 Months- Provided friendly and professional customer service in a busy recreational environment
- Managed cash handling and customer transactions with accuracy and responsibility.
- Assisted customers with questions, purchases, and general needs
- Supported food service operations while maintaining cleanliness and organization
- Performed maintenance and cleaning duties to help keep the facility safe, clean, and welcoming
- Worked effectively with coworkers to keep daily operations running smoothly
- Demonstrated reliability, teamwork, and the ability to multitask in a fast-paced environment
- Processed admissions, skate rentals, and concession sales using point-of-sale system.
- Greeted guests, answered service questions, and directed visitors to rink areas.
Associate
5 Months- Tennis Club — Orange, NJ
- Sales Associate / Kids Club Attendant
- Supervised Kids Club, ensuring a safe and enjoyable environment for children through organized activities.
- Planned and led age-appropriate activities, including games, coloring, arts and crafts, and face painting.
- Assisted children with coloring and creative activities while encouraging participation and positive interaction.
- Organized group games and activities to keep children engaged and entertained.
- Monitored children during activities and maintained a safe and organized play area.
- Communicated with children in a friendly, patient, and respectful manner.
- Helped children feel comfortable and included by providing positive attention and support.
- Provided updates and answered questions for parents and guardians, fostering communication and trust regarding Kids Club activities.
- Balanced childcare and sales associate duties, enhancing customer service in a dynamic recreational environment.
- Assisted customers with purchases, answered product questions, and provided friendly service.
- Handled transactions accurately and maintained a professional and organized sales environment.
- Developed strong communication, teamwork, problem-solving, and time-management skills through daily interactions with customers, children, and coworkers.
- Delivered courteous member support at front desk, answering inquiries and resolving service issues promptly.
Education
High Diploma
- Earned Seal of Biliteracy
- Developed professional skills through hands-on technical and career-focused education
- Completed a career and technical CNA program and earned CNA certification
- Completed coursework in Anatomy & Physiology and Medical Terminology
- attending Coppin state University
- Majoring in Psychology
Bachelor's Degree - Psychology
Skills
Customer Service
Sales & Retail
Cash Handling & Transactions
Food Service
Communication
Teamwork
Time Management
Organization
Problem Solving
Facility Maintenance & Cleaning
Adaptability
Professionalism
Multitasking
Anatomy & Physiology
Medical Terminology
CNA Patient Care Skills
Patient Safety & Infection Control
Documentation
Collaboration techniques
Basic Computer Skills
Attention to Detail
Accomplishments
- Certified Nursing Assistant (CNA) License
- Seal of Biliteracy
- High School Diploma, 2026
- CPR certification
Certification
Certified Nursing Assistant (CNA) License, Seal of Biliteracy, High School Diploma, 2026
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Associate
Orange Lawn Tennis Club
05.2026 - CurrentRead More
Summer camp counselor
07.2024 - 08.2024Read More
Customer Service / Cashier / Food Service / Maintenance
Skating Rink
06.2024 - 04.2026Read More
Essex County Newark Tech
High Diploma
Read More
Coppin State University
Bachelor's Degree from Psychology
Read More