Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
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Certification
Work History
Barista
Dutch Bros
02 2024 - 08 2024
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Handled customer concerns professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Floor Lead
GameStop
04 2023 - 05 2024
Increased sales by developing and maintaining strong relationships with key clients.
Overcame objections and closed sales while following company policies and legal requirements.
Devised innovative selling techniques that encouraged upselling while emphasizing value-added benefits of products.
Barista
Starbucks
07 2022 - 03 2023
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.