Eliana Stier
Neenah
Summary
Motivated and driven individual with strong academic performance, athletic involvement, extracurricular activities, and leadership roles. Demonstrates excellent teamwork, time management, and communication skills while balancing academic and professional responsibilities. Recognized for reliability, strong work ethic, personal skills, and the ability to contribute effectively in the workplace, and within face-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead & Barista
The Plaza & Globe Coffee
Neenah, WI
09.2025 - Current
- Resolved customer inquiries and complaints, enhancing overall satisfaction with service experience.
- Implemented procedures for maintaining cleanliness and organization in work areas.
- Monitored equipment functionality, operated machines, and focused on quality routine performance.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Completed credit transactions accurately using POS software.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Assisted in inventory management by restocking supplies and monitoring product levels.
Hospitality Aide
Oakridge Gardens Rehabilitation and Memory Center
Menasha, WI
09.2024 - 03.2025
- Assisted residents with daily living activities to enhance comfort and well-being.
- Maintained cleanliness and organization of common areas to promote a safe and welcoming environment.
- Communicated effectively with nursing staff to relay resident needs and concerns.
- Provided compassionate companionship, fostering positive relationships with residents.
- Completed restock and inventory management while maintaining adequate stock levels for daily operations.
Server & Cashier
Benvenuto's Italian Grill EAA
Oshkosh, WI
07.2025 - 07.2025
- Summer job, annual hire during EAA (Experimental Aircraft Association) event.
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Assisted in menu knowledge, facilitating informed dining choices for patrons.
- Coordinated food and beverage orders with kitchen staff for timely delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to diverse customer needs, enhancing overall service quality and responsiveness.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Soccer Referee
US Soccer Association
Neenah, WI
03.2024 - 11.2024
- Enforced rules and regulations to ensure fair play and sportsmanship during matches.
- Evaluated player performance and decisions to maintain game integrity and safety standards.
- Communicated effectively with players, coaches, and spectators to clarify rulings and resolve disputes.
Babysitter & Family Driver
Self Employed
Neenah, WI
04.2020 - Current
- Drove for a family going through separation to ensure their children got to their designated locations on time and safely, while communicating with both parents.
- Supervised children's daily activities, ensuring safety and engagement.
- Communicated effectively with parents regarding child development and behavioral observations.
- Managed multiple tasks efficiently while maintaining a positive environment for children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Yard Work
Self Employed
Neenah, WI
04.2020 - Current
- Maintain proper maintenance of gutters and lawns by mowing, trimming ditches, pulling weeds, spraying for bugs, and place fertilizer for families.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Neenah High School
Neenah, WISkills
- Skilled Collaborator
- Adaptive
- Strong Communicator
- Diligent
- Amicable
- Determined
- High Achiever
- Reliable
Certification
- Certified Nursing Assistant, Fox Valley Technical College: Obtained February 2026
Timeline
Shift Lead & Barista
The Plaza & Globe Coffee
09.2025 - Current
Server & Cashier
Benvenuto's Italian Grill EAA
07.2025 - 07.2025
Hospitality Aide
Oakridge Gardens Rehabilitation and Memory Center
09.2024 - 03.2025
Soccer Referee
US Soccer Association
03.2024 - 11.2024
Babysitter & Family Driver
Self Employed
04.2020 - Current
Yard Work
Self Employed
04.2020 - Current
High School Diploma -
Neenah High School