Sofia Bugarin
Murrieta,CA
Summary
Shift Lead at Jersey Mike's Subs with a strong commitment to customer service and team motivation. Enhanced operational efficiency by training staff and implementing effective inventory management. Skilled in problem-solving and time management, consistently resolving customer issues to boost satisfaction ratings.
Overview
3
3
years of professional experience
Work History
Shift Lead
Jersey Mike's Subs
02.2023 - Current
- Oversee daily operations, ensuring compliance with food safety and cleanliness standards.
- Train new employees on procedures, enhancing team efficiency and service quality.
- Manage inventory levels, reducing waste through effective stock rotation practices.
- Resolve customer complaints promptly, improving overall satisfaction ratings.
- Complete store opening and closing procedures and balanced tills.
- Monitor cash handling processes, ensuring accuracy in transactions and deposits.
Education
Associate of Science - Diagnostic Medical Sonography
Carrington College
Temecula, CA04-2027
High School Diploma -
Paloma Valley High School
Menifee, CA06-2023
Skills
- Customer service commitment
- Skilled Collaborator
- Problem-solving
- Goal setting and tracking
- Critical thinking
- Time management
- Effective organizational skills
- Adaptability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Lead
Jersey Mike's Subs
02.2023 - Current
Associate of Science - Diagnostic Medical Sonography
Carrington College
High School Diploma -
Paloma Valley High School