Angelica M. Gomez
Riverside,CA
Summary
Seasoned Team Leader/Manager with a track record of driving team performance and productivity. Strengths include strong leadership, strategic planning, and communication skills, combined with the ability to manage multiple projects and teams simultaneously. Notable success in streamlining processes, fostering a positive culture, and implementing innovative solutions to meet business needs.
Overview
1
1
Language
18
18
years of professional experience
Work History
Team Leader Manager
Panera Bread
Riverside, CA
02.2022 - Current
- Led team meetings to communicate objectives and tackle operational challenges effectively.
- Assigned daily tasks to team members and monitored progress to ensure alignment with objectives.
- Trained staff on customer service best practices and product knowledge, enhancing overall team performance.
- Resolved customer complaints promptly, significantly improving satisfaction levels.
Political Organizer
Inland Empire Central Labor Council
Riverside, CA
07.2018 - 05.2020
- Coordinated grassroots campaigns, mobilizing community support for labor initiatives that increased awareness and engagement.
- Organized volunteer training sessions, enhancing skills and strategies to boost campaign effectiveness.
- Managed outreach efforts, increasing participation in labor events and rallies through targeted community engagement.
- Collaborated with diverse groups to strengthen community relationships and support networks.
Union Organizer
UDWA United Domestic Workers of America
Riverside, CA
05.2015 - 05.2018
- Conducted outreach campaigns to recruit new members into the union organization.
- Organized community meetings to educate workers about their rights and benefits.
- Provided one-on-one support to members navigating workplace issues or disputes.
- Coordinated volunteer efforts for union events and community service initiatives.
Parenting Instructor
Addus Health Care
Riverside, USA
04.2008 - 04.2015
- Prepared instruction through lesson plans to address students' assessed needs, goals, and objectives.
- Created a positive learning environment by establishing open communication with students, parents, and colleagues.
- Collaborated with instructors on curriculum development and interdisciplinary initiatives to create cohesive learning experiences.
- Participated in meetings, training, and activities to enhance instructional skills and professional credentials.
Education
Human Development -
Riverside Community College
Riverside, CA01-2009
High School Diploma -
Monterey High School
Burbank, CA01-1999
Skills
- Operational management
- Workload management
- Task delegation
- Team leadership
- Issue resolution
- Customer service
- Effective communication
- Relationship building
Languages
Spanish
Professional
Timeline
Team Leader Manager
Panera Bread
02.2022 - Current
Political Organizer
Inland Empire Central Labor Council
07.2018 - 05.2020
Union Organizer
UDWA United Domestic Workers of America
05.2015 - 05.2018
Parenting Instructor
Addus Health Care
04.2008 - 04.2015
Human Development -
Riverside Community College
High School Diploma -
Monterey High School