BYRON YOUNG
Laveen,AZ
Summary
Dynamic leader with extensive experience at Love's Travel Stop, excelling in operational management and staff training. Proven track record in inventory control and customer service, enhancing team performance and satisfaction. Skilled in effective communication and motivated teams to achieve high standards, driving operational success and efficiency. Working in a warehouse, gaining skills in forklift driving and pallet jacking. Controlling, training, and coaching employees on accurate labeling, correct counts, and how to put up inventory correctly.
Overview
10
10
years of professional experience
Work History
Team Leader Manager
Whatabuger
Laveen, Arizona
04.2025 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained team members on food safety and operational procedures.
- Managed inventory levels to support smooth restaurant operations.
- Facilitated communication between team members and upper management.
- Resolved customer complaints promptly to maintain high service standards.
- Motivated team members through recognition and support initiatives.
- Provided guidance, coaching, and feedback to team members.
- Created and maintained a positive work environment for employees.
Shipping and Receiving Clerk
Copper state nut and bolts
Phoenix, Arizona
09.2024 - 04.2025
- Processed incoming shipments and verified contents against purchase orders.
- Operated forklifts and pallet jacks for material handling and order fulfillment.
- Maintained accurate shipping records and managed documentation for compliance.
- Inspected outgoing shipments for quality assurance before dispatching to customers.
- Collaborated with team members to streamline receiving workflows and improve efficiency.
- Assisted in training new staff on shipping procedures and safety protocols.
- Maintained a clean work area by sweeping, dusting, mopping.
- Organized materials into appropriate storage areas based on product type or size.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Restaurant General Manager
Loves Travel Stop
Napavine, Washington
06.2022 - 09.2024
- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained and supervised staff to maintain high performance standards.
- Implemented inventory control procedures to optimize stock management.
- Developed staff schedules to meet business needs and labor costs.
- Enforced safety and sanitation regulations in food preparation areas.
- Coordinated with suppliers for timely delivery of quality products.
- Maintained accurate inventories of food, supplies and equipment.
- Conducted regular meetings with staff members to discuss operational issues.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Provided direction, guidance and motivation to team members.
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
RESTAURANT GENERAL MANAGER
LOVE'S TRAVEL STOP
, New Mexico
08.2020 - 09.2021
- RGM certified for 3 years and relocated to New Mexico to take the position
- Maintain staffing levels and retention through community ties and creating a respectful work environment
- P&L Responsibility and meeting sanitation standards
- Motivate the team to be great
- Reason for Leaving: Moved to Texas to be closer to wife's family
Inventory lead
Circle K Warehouse
, Arizona
05.2020 - 05.2021
- Learned how to take inventory for inbounding and outgoing trucks.
- Developed more inventory associates and moved on to forklift driving.
- After forklift driving, learned how to manage trucks shipments coming in and out of the warehouse.
- Became in charge of "will call orders" and finalizing all shipments that was checked in for the day.
ASSISTANT MANAGER
LOVE'S TRAVEL STOP
, Arizona
09.2017 - 08.2020
- Climbed the ladder from an hourly team member into management
- Ordering, inventory, schedules, and managing shifts
- Interviewing potential team members and acting as the GM in their absence
HOURLY TEAM MEMBER
LOVE'S TRAVEL STOP
, Arizona
05.2016 - 08.2017
- Learned time management, cooking skills, and to take pride in work
- Prepare biscuits, prep for the day, cook during the shift
- Switched to night shifts to challenge himself to gain speed
Education
Diploma -
LA JOYA HIGH SCHOOL
Avondale, AZ05.2016
Skills
- Operational management
- Inventory control
- Food safety
- Customer service
- Staff training
- Team collaboration
- Quality assurance
- Schedule management
- Employee motivation
- Effective communication
- Performance evaluation
- Customer focus
- Workload management
- Meeting facilitation
- Business intelligence
- Cost control
- Forklift operation
- Order fulfillment
- Leadership development
- Warehouse safety
- Loading dock management
- Labeling accuracy
- Shipping documentation
Timeline
Team Leader Manager
Whatabuger
04.2025 - Current
Shipping and Receiving Clerk
Copper state nut and bolts
09.2024 - 04.2025
Restaurant General Manager
Loves Travel Stop
06.2022 - 09.2024
RESTAURANT GENERAL MANAGER
LOVE'S TRAVEL STOP
08.2020 - 09.2021
Inventory lead
Circle K Warehouse
05.2020 - 05.2021
ASSISTANT MANAGER
LOVE'S TRAVEL STOP
09.2017 - 08.2020
HOURLY TEAM MEMBER
LOVE'S TRAVEL STOP
05.2016 - 08.2017
Diploma -
LA JOYA HIGH SCHOOL