Caregiver
7 MonthsDevoted Guardians | 01.2026 - 08.2026
- Developed individualized care plans in collaboration with healthcare professionals.
- Provided compassionate care and support to clients in daily living activities.
- Assisted clients with mobility, ensuring safety and comfort during transitions.
- Administered medications according to prescribed schedules, maintaining accurate records.
- Facilitated communication between clients, families, and medical personnel to enhance care quality.
- Implemented health monitoring routines that improved client well-being and satisfaction.
Claim Liasion II
5 Years 5 MonthsCentene, Superior Health Services | 07.2020 - 12.2025
- Facilitated communication between departments to streamline patient care processes.
- Address inquiries related to claims status, denials, and payments, ensuring timely and accurate resolution.
- Conduct comprehensive research to identify root causes of claims issues and collaborate with various departments to resolve them effectively.
- Acting as a bridge to facilitate communication between the plan, claims, and providers.
- Audit check run and send claims to the claims department for corrections.
- Document, track and resolve all plan providers’ claims projects.
- Research the claims on various reports to determine if appropriate to move forward with recovery due to non-covered items being allowed.
Claims Analyst
4 Years 6 MonthsCentene | 01.2016 - 07.2020
- Analyzed claims data to ensure compliance with regulatory requirements and company policies.
- Reviewed and interpreted medical documentation to determine claim validity and payment accuracy.
- Utilized claims processing systems for efficient tracking and management of claims workflow.
- Identified trends in claim denials and developed strategies for process improvement.
- Trained junior analysts on best practices for claims processing and compliance standards.
- Ensure compliance with company policies regarding payments and denials.
- Review claims to assess reimbursement eligibility.
- Reduced fraudulent claims by conducting thorough investigations and collaborating with the fraud detection team.