Niyah Hedgepeth
EverTrue
St. Louis,Missouri
5
years of professional experience
Patient Care Technician and Caregiver with healthcare experience in behavioral health, dialysis, patient transport, acute care, and assisted living settings from 2022 - Present. Currently Caregiver at EverTrue, 09/2025 - Present, providing direct patient care, ADL assistance, patient safety monitoring, and condition reporting. Patient Care Technician, Metropolitan St. Louis Psychiatric Center, 01/2025 - 09/2025, with mental health support, patient observation, therapeutic milieu safety, and crisis de-escalation experience. DaVita Dialysis Patient Care Technician, 2022 - 2023, supporting dialysis treatment workflow, vital signs, equipment readiness, infection control, and adverse reaction reporting. Healthcare support background includes patient transport, mobility assistance, electronic documentation, customer service, team collaboration, CPR certification, and patient-centered communication.
Work History
Caregiver
11 Months- Provided direct patient care and ADL assistance, ensuring hygiene, mobility, comfort, and safety in daily activities.
- Built trusting relationships with clients through compassionate communication and respect for their dignity and independence.
- Monitor patient condition, behavior, and functional changes; communicate concerns promptly to appropriate staff to support continuity of care.
- Maintained safe, clean, organized patient environment, adhering to infection control, fall prevention, and patient privacy standards.
Patient Care Technician
8 Months- Monitored patient safety through observation, therapeutic communication, and adherence to behavioral health protocols in fast-paced psychiatric care environment.
- Facilitated therapeutic activities and ensured structured, respectful, and safe milieu for patients and staff.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Assisted in daily living activities, promoting patient independence and comfort.
- Documented patient behaviors and progress accurately in electronic health records.
Caregiver
1 Year 9 Months- Delivered compassionate care in an assisted living environment through patience, dependability, teamwork, and strong attention to patient needs.
- Assisted residents with daily living activities, mobility, personal care, and meals to ensure dignity and independence.
- Facilitated resident engagement in daily activities to enhance emotional well-being and quality of life.
- Monitored residents for changes in condition, mood, mobility, and functional status; communicated concerns to clinical and leadership staff.
Patient Care Technician
10 Months- Facilitated treatment workflow and patient preparation, ensuring safety monitoring before, during, and after dialysis treatments.
- Monitored vital signs and patient responses, promptly reporting adverse reactions or abnormal findings to licensed clinical staff for timely intervention.
- Maintained dialysis equipment readiness and supported infection control practices, PPE compliance, and clean treatment areas.
- Educated and reassured patients to enhance comfort and understanding of treatment, contributing to a positive treatment experience.
Patient Transporter
1 Year 2 Months- Coordinated with nurses, ancillary departments, and clinical staff to support timely patient movement and continuity of care.
- Coordinated with nurses and clinical staff to ensure timely patient movement and seamless continuity of care.
- Conducted equipment checks and operated wheelchairs, stretchers, and transport equipment to uphold safety standards.
- Delivered professional customer service to patients, families, and staff, enhancing overall patient experience in an acute care hospital setting.
Education
CPR Certification - Cardiopulmonary Resuscitation (CPR)
High School Diploma
Skills
Direct patient care
Dialysis treatment support
Vital signs monitoring
Crisis intervention
Behavioral health support
Geriatric support
Electronic documentation management
Patient education
Respectful and compassionate
CLINICAL EXPERIENCE
- Healthcare Support Experience
- EverTrue Caregiver, ADL support, safety monitoring, condition reporting
- Metropolitan St. Louis Psychiatric Center Patient Care Technician, behavioral health, patient observation, crisis de-escalation
- DaVita Patient Care Technician, dialysis treatment assistance, vital signs, equipment readiness
- SSM Health Saint Louis University Hospital Patient Transporter, safe patient mobility, equipment checks, care team coordination
- The Fountains Assisted Living Caregiver, resident support, engagement, condition change reporting
Timeline
Caregiver
EverTrue
09.2025 - CurrentRead More
Patient Care Technician
Metropolitan St. Louis Psychiatric Center
01.2025 - 09.2025Read More
Caregiver
The Fountains Assisted Living
04.2023 - 01.2025Read More
Patient Care Technician
DaVita
06.2022 - 04.2023Read More
Patient Transporter
SSM Health Saint Louis University Hospital
01.2022 - 03.2023Read More
Hazelwood Central High School
High School Diploma
Read More
Red Cross
CPR Certification from Cardiopulmonary Resuscitation (CPR)
Read More