Angelica Munoz
Coral Springs,FL
Overview
6
6
years of professional experience
Work History
Operator
Rex 3
05.2022 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Performed inspections and routine maintenance on equipment.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Operated technical and mechanical equipment and adjusted machine settings according to work cycles.
- Performed quality checks to identify finish discrepancies.
Retail Associates
Adidas
02.2018 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
Retail Associate
Oneil
03.2021 - 06.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
Education
Diploma - Medical Missionary
Wildwood Lifestyle Center
Chattanooga, TN06.2016
Diploma -
Piper High School
Sunrise, FL06.2015
Skills
- Project Management
- Tool Operation
- Safety Compliance
- Equipment Operation
- Warehouse Operations
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Operator
Rex 3
05.2022 - Current
Retail Associate
Oneil
03.2021 - 06.2021
Retail Associates
Adidas
02.2018 - Current
Diploma - Medical Missionary
Wildwood Lifestyle Center
Diploma -
Piper High School