Angelica Navarrete

Rockville Centre,NY

Summary

Dynamic Front Desk Clerk with proven expertise in customer service and cash handling at OCEANSIDE EMPIRE AUTO. Fluent in English and Spanish, excelled in building rapport with guests and boosting membership sales through strategic collaboration with the sales department. Skilled in problem-solving and administrative tasks, significantly enhancing guest satisfaction.

Overview

years of professional experience

Work History

Child Caregiver

Child care

Rockville Centre, New York

06.2023 - Current

Maintained high-quality child care standards based on developmentally appropriate practices.
Created safe environment for children in after-school care setting, delivering creative curriculum to support daily activities and programs.
Provided developmentally appropriate activities for children.
Taught children basic life skills, manners and personal hygiene.

Front Desk Clerk

OCEANSIDE EMPIRE AUTO

06.2020 - 04.2023

Collected deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Greeted visitors and customers upon arrival, offered assistance, and answered questions.
Reserved appointments over phone, in person, and via computer for customers and provided confirmation information.
Worked with sales department to develop sales strategies and techniques.
Used key sales tactics to grow membership sales.
Maintained neat, orderly and safe work space.
Performed inventory control, such as counting, and stocking merchandise.

Education

High School Diploma -

ROOSEVELT HIGH SCHOOL, ROOSEVELT

06-2018

Skills

Cash handling
Administrative skills
Problem-solving skills
Listening skills
Fluent in ENGLISH and SPANISH

Customer service
Schedule management
Cleaning and sanitizing
Maintenance

Timeline

Child Caregiver - Child care

06.2023 - Current

Front Desk Clerk - OCEANSIDE EMPIRE AUTO

06.2020 - 04.2023

ROOSEVELT HIGH SCHOOL - High School Diploma,