Summary
Work History
Education
Skills
Timeline
Savanah  Lopez

Savanah Lopez

Colorado Springs ,CO

Summary

Myself, I bringing 14 years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment. Dependable [Job Title] with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Child Caregiver

Maxim Healthcare
7150 Campus Dr Suite 160, Colorado Springs, CO 80920
09 2023 - Current
  • Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
  • Reduced caregiver stress through reliable performance of all assigned tasks, allowing family members time for personal pursuits or self-care activities.

Scanning Operator

Dillons Marketplace
1624 N Rock Rd, Derby, KS 67037
03 2009 - 05 2016
  • Maintained organized digital filing system, enabling quick retrieval of documents as needed.
  • Assisted customers with locating products or answering questions regarding pricing, contributing to a positive shopping experience.
  • Enhanced inventory accuracy by diligently scanning and updating product information in the system.
  • Consistently met deadlines for completing price updates, ensuring that customers received accurate pricing information during their shopping experience.
  • Served as a knowledgeable resource for fellow team members, offering guidance and support on scanning coordinator tasks when needed.
  • Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.

Cashier

Dillons Marketplace
1624 N Rock Rd, Derby, KS 67037
03 2009 - 05 2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Salad Bar Clerk

Dillons Marketplace
1624 N Rock Rd, Derby, KS 67037
03 2009 - 05 2016
  • Participated in ongoing training sessions to stay current on food safety guidelines and best practices for operating a successful salad bar station.
  • Cut and prepared fresh fruits and vegetables daily for optimal taste and quality in salads.
  • Replenished buffet food when quantities became low.
  • Ensured food safety compliance by consistently checking temperatures and freshness of ingredients.
  • Managed ordering supplies from vendors while staying within budget constraints set by management.
  • Cleaned up spilled food and condiments to keep buffet area well-maintained.
  • Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar area.

Night Stocker

Dillons
1203 N 2nd Ave, Mulvane, KS 67110
06 2016 - 05 2020
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
  • Enhanced customer satisfaction with a well-stocked inventory through diligent restocking efforts.
  • Unloaded arriving product stock and moved to store display areas.
  • Improved store organization by efficiently restocking shelves and displays during overnight shifts.
  • Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.

Customer service

King Soopers
2910 S Academy Blvd, Colorado Springs, CO 80916 2910 S Academy Blvd, Colorado Springs, CO 80916
06 2020 - 12 2021
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.
  • Developed expert product knowledge by attending training sessions and keeping up-to-date with company policies and procedures.
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure.
  • Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Wichita South High School
05.2007

Skills

  • Activities planning
  • Safety awareness
  • Dietary requirements
  • Child Supervision
  • Meal planning and preparation
  • Housekeeping
  • Planning and Coordination
  • Money handling
  • Cleaning and sanitizing
  • Receipt and refund issuance
  • Refund handling
  • Relationship building
  • Wire Transfers
  • Customer assistance
  • Cash Handling
  • Cash register operation

Timeline

Child Caregiver - Maxim Healthcare
09 2023 - Current
Scanning Operator - Dillons Marketplace
03 2009 - 05 2016
Cashier - Dillons Marketplace
03 2009 - 05 2016
Salad Bar Clerk - Dillons Marketplace
03 2009 - 05 2016
Night Stocker - Dillons
06 2016 - 05 2020
Customer service - King Soopers
06 2020 - 12 2021
Wichita South High School - ,
Savanah Lopez