ANGELICA NUNEZ
El Cajon
Summary
Highly-motivated RDAEF2 with 21+years of experience in the Dental Field. Strong work ethics, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hard working employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Greatly values team work environment and positive work culture.
Overview
20
20
years of professional experience
Work History
RDAEF2 Supervisor
Sycuan Medical Dental Center
06.2014 - Current
- Maintains accurate record of employee performance, attendance, leave request, and disciplinary actions
- Directs and supervises team of five employees in daily operations
- Monitors employee productivity levels on a regular basis to identify areas of improvement
- Evaluated employee performance through yearly reviews and documented results accordingly
- Performs weekly inventory to ensures sufficient stock levels for all back office and front office supplies
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows
- Provided guidance and direction to subordinates regarding job duties and responsibilities
- Ensures compliance with workplace safety regulations by providing training sessions for all staff members
- Recruits, trains, mentors, coaches, evaluates, and terminates staff as necessary
- Participated in recruitment efforts by interviewing prospect candidates for open positions
- Resolved patient complaints in a timely manner while ensuring patient satisfaction
- Collaborated with other departments to coordinate workflow process between teams
- Coordinates with external vendors for services and supplies related with back office operations
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
RDA Back Office Lead Assistant- Lead CAD/CAM Assistant
Pacific Dental Services
11.2004 - 05.2014
- Provided guidance and support to junior staff members on back office assisting tasks
- Developed plans for mitigating risks associated with back office operations
- Coordinated with external vendors for services related to back office operations
- Assessed workflow patterns and developed strategies for optimizing efficiency
- Lead team of back office staff to ensure efficient operations and customer services
- Assisted with training of new employee on back office procedures.Proficient in four handed dentistry
- Performed biweekly inventory checks to ensure sufficient stock levels for all products
- Ensured compliance with licensures in accordance with Dental board of California
- Monitored employee productivity and compliance with OSHA and HIPAA regulations
- Participated in monthly staff meeting and provided safety trainings for staff
- Captures 3-D image impressions, designed, Milled restoration, Glazed Cerec restorations
- Kept updated on latest 3-d imaging updates with courses
Education
Certificate - Professional Certificate in Management And Leader
SDSU Global Campus
San Diego, CA01-2025
RDA Continued Education Program - extended Dental Assistant Duties
UCLA
Los Angeles, CA03.2011
Dental Assistant Certification -
UEI
San Diego, CA02.2004
Skills
- RDAEF
- RDA
- Dental insurance billing and coding
- BLS Provider CPR
- Coronal polish
- Xray
- Sealant
- Ultrasonic
- Oral health evaluation
- Final impression for permanent and removable prosthesis
- Permanent restorations
- Root canal treatment
- Dental instruments maintenance
- Dental terminology
- Dental materials
- Dental medications
- Bilingual - English
- Bilingual - Spanish
Languages
Spanish
Native or Bilingual
Timeline
RDAEF2 Supervisor
Sycuan Medical Dental Center
06.2014 - Current
RDA Back Office Lead Assistant- Lead CAD/CAM Assistant
Pacific Dental Services
11.2004 - 05.2014
RDA Continued Education Program - extended Dental Assistant Duties
UCLA
Dental Assistant Certification -
UEI
Certificate - Professional Certificate in Management And Leader
SDSU Global Campus