Angelica Nunez
Los Angeles,CA
Summary
Dependable and experienced Medical Assistant with a strong background in cardiology, endocrinology, and infectious disease. Recognized for exceptional interpersonal skills, attention to detail, and the ability to thrive in fast-paced clinical settings. Committed to delivering quality patient care and contributing to a compassionate healthcare team.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Pacific Cardiovascular Associates
10.2024 - Current
- Assist physicians with cardiac procedures including EKGs and stress tests
- Collect and document patient vitals, histories, and medications in EMRs
- Performed med support (phone triage): returned patient calls, addressed symptom concerns, refilled medications under provider guidance, and escalated urgent issues
- Coordinate nursing schedules to ensure smooth daily operations
- Trained in the placement of various heart monitors, including Zio Patch, Philips E-Patch, and Boston Scientific heart monitor.
- Support administrative tasks including encounter prep and chart review
- Retrieve medical records and diagnostic reports through hospital portals such as Saint Mary's Medical Center, Long Beach Memorial, and Los Alamitos Medical Center
- Recognized for building strong patient relationships and reliability during high-volume clinics
- Check and log daily maintenance for defibrillator on crash cart to ensure emergency readiness
- Educate patients on cardiac prep instructions
Medical Assistant
Optum
04.2023 - 10.2024
- Served as primary medical assistant in the Cardiology department while providing support to Endocrinology and Infectious Disease departments as needed for coverage in a high volume specialty clinic.
- Performed med support (phone triage): returned patient calls, addressed symptom concerns, refilled medications under provider guidance, and escalated urgent issues
- Administered and prepped patients for treadmill and echocardiogram stress testing
- Took vitals, reviewed medication lists, and updated EMRs with clinical notes
- Managed back-office workflows including room turnover, supply restocking, and lab result follow-up
- Retrieve medical records and diagnostic reports through hospital portals such as Saint Mary's Medical Center, Long Beach Memorial
- Coordinated communication between providers and patients to ensure continuity of care
- Helped reduce clinic bottlenecks by proactively organizing patient flow and addressing patient concerns before visits
- Assisted with prior authorizations, referral coordination, and insurance verification to prevent delays in care
- Drew and processed lab specimens (e.g., blood, swabs) for the Infectious Disease department, following proper protocols for infection control and specimen labeling
Medical Receptionist
TSU Optum
10.2022 - 04.2023
- Managed patient check-ins and check-outs, verified insurance eligibility, and collected copays and outstanding balances
- Scheduled appointments across multiple specialties, coordinated follow-up visits, and utilized provider paging systems for urgent communication
- Maintained accurate and up-to-date medical records in the EMR, ensuring HIPAA compliance and documentation accuracy
- Supported multi-line PBX phone operations, routing calls efficiently and responding to inquiries with professionalism
- Assisted patients with completion of forms and consent documents, offering guidance in a clear and patient-centered manner
- Coordinated with clinical staff to align appointment timing with room availability and provider schedules
- Acted as first point of contact for patients, delivering high-quality service and resolving concerns to support a positive patient experience
Medical Assistant Extern
Lakewood Family Foot and Ankle
07.2022 - 08.2022
- Prepared exam rooms and assisted with a variety of podiatric procedures, including nail debridement, wound care, and minor in-office surgeries
- Sterilized instruments using autoclave methods and ensured compliance with infection control protocols
- Scheduled appointments, verified insurance coverage, and handled intake for new and returning patients
- Collected patient updated medical histories, and documented care notes accurately in EMR
Crew Member
El Pollo Loco
08.2017 - 06.2018
- Handled customer transactions, food prep, and dining area upkeep
- Dedicated and enthusiastic crew member with a strong passion for customer service in the fast-paced restaurant industry.
- Able to work effectively in a team environment, fostering collaboration and communication among coworkers.
- Proficient in taking orders and handling transactions with accuracy and a friendly demeanor.
Education
Diploma - Medical Assisting
American Career College
Anaheim, CA08.2022
High School Diploma - undefined
South East High School
South Gate, CA06.2017
Skills
- EKG & heart monitor placement
- Vital signs & patient assessments
- Stress test preparation (treadmill & stress echocardiogram)
- Med support (phone triage, medication refills, patient communication)
- Front and back office support
- Chart prep & encounter form review
LANGUAGES
Spanish
Timeline
Medical Assistant
Pacific Cardiovascular Associates
10.2024 - Current
Medical Assistant
Optum
04.2023 - 10.2024
Medical Receptionist
TSU Optum
10.2022 - 04.2023
Medical Assistant Extern
Lakewood Family Foot and Ankle
07.2022 - 08.2022
Crew Member
El Pollo Loco
08.2017 - 06.2018
High School Diploma - undefined
South East High School
Diploma - Medical Assisting
American Career College
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