ANGELICA RAMIREZ
Las Vegas,NV
Summary
I am a strong and hard-working mother with a high standard, who strives for perfection in any position held. I am willing to set forth my strong determination and commitment and apply my various skills and abilities mentioned above, to fulfill the desired position. I am fully bilingual in Spanish. I have great communication skills and have the ability to adapt and overcome any potential obstacles that may arise while relying on my skills/resources.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Legal Assistant
Adam S Kutner
Las Vegas, NV
05.2024 - Current
- Processed incoming mail on a daily basis.
- Answered phones promptly while providing courteous customer service.
- Ensured that all paperwork was properly filed according to established procedures.
- Meet with clients, (intake form)
- Reviewed and prepared legal documents, such as contracts. Intake
- Met with clients and attorneys to discuss case details and evidence.
- Created and updated case management and client account databases.
- open claims with insurance.
Sales Associate
Tory Burch
Las Vegas, NV
09.2021 - Current
- Sales associate
Customer Service Representative
Copart, Inc
Las Vegas, NV
11.2022 - 04.2024
- Receive incoming calls & make calls, Step up appointment for the vehicle to get picked up on behalf of the vehicle insurance
- Receive titles from state
Customer Service Representative
Copart, Inc
Las Vegas, NV
11.2022 - 04.2024
- Multi task, answer multi-line telephone calls, make calls to the insurance, contact clients to obtain vehicle pick up information, process titles, receive titles from state and input them in the computer, filing
CNA-Caregiver
Cambrian Homecare
Long Beach, CA
07.2017 - 12.2017
- Helped and cared for the elderly with any daily needs and necessities, served as a personal assistant on an as needed and on call basis
Sales Associate
Samuels Jeweler's
Torrance, CA
02.2017 - 12.2017
- Took leadership role while maintaining hire customer service
- In charge of daily inventory surveys and general store safety
- In charge of opening store, maintaining high customer service adequate, while also meeting store sales quota
Seasonal Sales Associate
Kate Spade
Commerce, CA
09.2016 - 01.2017
Receptionist
Jovi's Hardwood Floors
Long Beach, CA
08.2014 - 05.2016
- Communicated with customers of different races and ethnicities while maintaining a high standard for customer service
- Applied previous employment experiences to the position listed, while going above and beyond and acquiring new skills and assets
Part-time Sales Associate
Finish Line
Torrance, CA
06.2014 - 12.2014
- Worked in a teamwork atmosphere alongside with finish line crewmembers to provide outstanding customer service
On-Call Nanny|Caregiver|Personal Assistant
the Nike Track Club
Orange County, CA
01.2012 - 04.2014
- Worked with children from the ages of 0-4 years old while developing interpersonal skills with children
- Partaking responsibility at a young age and setting a strong foundation for many professional skills still applied today
Education
General educational development - CNA
Trinity School of Health & Allied Sciences
Gardena, CA06.2016
Certificate - Phlebotomy
Trinity Vocational Center
01.2016
High School Diploma -
Parkridge Private High School
Long Beach, CA06.2011
Skills
- CNA
- Phlebotomy
- Senior Care
- Experience with Children
- Vital Signs
- Childcare
- Patient Care
- Personal Assistant Experience
- Customer support
- Blood sampling
- Babysitting
- Venipuncture
- Laboratory Experience
- Caregiving
- Medication Administration
- Experience Administering Injections
- Litigation Support
- Case management support
- Document Preparation
Certification
- CPR
- CNA
- Certified Phlebotomy Technician
Languages
- English, Fluent
- Spanish, Fluent
Assessments
- Medical terminology, 03/01/22, Completed
- Work style: Reliability, 04/01/22, Proficient
Timeline
Legal Assistant
Adam S Kutner
05.2024 - Current
Customer Service Representative
Copart, Inc
11.2022 - 04.2024
Customer Service Representative
Copart, Inc
11.2022 - 04.2024
Sales Associate
Tory Burch
09.2021 - Current
CNA-Caregiver
Cambrian Homecare
07.2017 - 12.2017
Sales Associate
Samuels Jeweler's
02.2017 - 12.2017
Seasonal Sales Associate
Kate Spade
09.2016 - 01.2017
Receptionist
Jovi's Hardwood Floors
08.2014 - 05.2016
Part-time Sales Associate
Finish Line
06.2014 - 12.2014
On-Call Nanny|Caregiver|Personal Assistant
the Nike Track Club
01.2012 - 04.2014
General educational development - CNA
Trinity School of Health & Allied Sciences
Certificate - Phlebotomy
Trinity Vocational Center
High School Diploma -
Parkridge Private High School
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