Elizabeth Bembeneck
Traverse City,MI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Compassionate Certified Nursing Assistant with valid CNA certification and senior care experience. Interacts with patients to provide comfort and transportation, monitor vital signs and assist with daily living needs. Communicates well, understands dynamics of dealing with age and illness and brings resources, solutions and comfort to elderly population.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Orchard Creek Skilled Nursing Facility
10.2022 - Current
- Currently working as a CNA at a skilled nursing facility
- This job includes taking care of residents, assisting with ADL's, assisting with meals if needed, assisting with therapy and rehab to promote independence and healing.
Residential House Cleaner
Traverse City
04.2020 - 09.2023
- I had my own business cleaning residential homes and Air B&B's for my customers
- This included weekly and/or biweekly cleaning
- Cleaning restrooms, deep cleaning, high and low dusting, sweeping, mopping, cleaning of all appliances, doing laundry, running some errands and sometimes flipping houses in a short amount of time.
Bus Aide/ Assistant Cook
Suttons Bay Public Schools
12.2019 - 07.2020
- Bus aide - Ride bus in morning with students, making sure they are all sitting down and being safe
- Writing up students if they are not listening
- Assistant cook- cook daily meals for students.
CNA - Certified Nursing Assistant
Medilodge of Leelanau
08.2018 - 12.2019
- Taking care of patients, showering, toileting, vital signs, transferring, assisting with meals, helping with ADL's, etc.
CNA - Certified Nursing Assistant
Northport highlands
10.2017 - 07.2018
- Caregiving for elderly specializing in alzheimers and dementia
- Also doing all the ordering for guest supplies, passing daily medications, and doing the staff scheduling.
Housekeeping Supervisor/Inspector
Country Inns & Suites
03.2017 - 10.2017
- Inspecting rooms that have been cleaned by housekeepers, supervising duties include overseeing the staff and making sure daily requirements are done and done right.
CNA / Shift Supervisor
Northport Highlands
10.2012 - 01.2015
- Caregiving duties include dressing residents, bathing, meal assistance, picking up rooms, making beds, taking them to meals/ activities, doing laundry
Front Desk Customer Service Representative
Courtyard Marriott
03.2007 - 10.2012
- Front Desk - taking reservations, answering phones, using computers, customer service, basic cleaning, taking payments (cash or credit), paperwork, inventory
- Housekeeping and training new employees- cleaning guest rooms, training every new employee to meet Marriott brand standards, scheduling, housekeeping supervisor, inventory, ordering.
Front Desk Receptionist
Cambria Suites Hotel
08.2010 - 09.2011
- Answering phones, taking reservations, using computers, taking payments (cash or credit), inventory, basic cleaning
Education
General -
Traverse City West Senior High School
Skills
- Microsoft Office (2 years)
- Dispute Resolution
- Scheduling
- Supervisor (3 years)
- New employee trainer (3 years)
- Multi-line phone talent
- Project management abilities
- MS Office
- Computer Proficiency
- Sales expertise
- Cna Certified
- CNA
- Microsoft Excel
- Customer Service
- Vital signs
- Supervising experience
- Medical terminology
- Cash handling
- Shift management
- Nursing
- Cooking
- Front desk
- Sales
- Documenting behaviors
- Patient Care
- Responding to emergencies
- Patient Observation
- Attention to Detail
- Wound Care
- Activities of Daily Living ADL Support
- CNA Certification
- Safety Precautions
- Electronic Charting
- Issue and Complaint Resolution
- Complaint Handling
- Paperwork Processing
- Sales and Upselling
- Assertiveness
- Staff education and training
Certification
- CNA, 10/01/18 - CURRENT
- CPR/First Aid
Timeline
Certified Nursing Assistant (CNA)
Orchard Creek Skilled Nursing Facility
10.2022 - Current
Residential House Cleaner
Traverse City
04.2020 - 09.2023
Bus Aide/ Assistant Cook
Suttons Bay Public Schools
12.2019 - 07.2020
CNA - Certified Nursing Assistant
Medilodge of Leelanau
08.2018 - 12.2019
CNA - Certified Nursing Assistant
Northport highlands
10.2017 - 07.2018
Housekeeping Supervisor/Inspector
Country Inns & Suites
03.2017 - 10.2017
CNA / Shift Supervisor
Northport Highlands
10.2012 - 01.2015
Front Desk Receptionist
Cambria Suites Hotel
08.2010 - 09.2011
Front Desk Customer Service Representative
Courtyard Marriott
03.2007 - 10.2012
General -
Traverse City West Senior High School
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