Angelica Ramirez Aguila
West Covina,CA
Summary
Team leader with proven experience in employee training and food safety at Jack in the Box. Skilled in cash handling and customer service, I excel in teamwork and collaboration. Committed to maintaining high standards of quality assurance, I consistently enhance operational efficiency and ensure a positive customer experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Leader
Jack in the Box
West Covina, CA
08.2018 - 09.2021
- Cover lunch breaks for team members.
- Managed team members in all work positions.
- Cashier, drive-through, cook, fryer, money handling.
- Food costs/audits.
- Trained new employees.
- Worked hand in hand with management.
- HACCP: Food Safety Management System.
- Made sure all team members worked in a safe, professional work environment. Maintaining a positive attitude when speaking to customers and team members.
- Maintained customer speed of service in the drive-through.
Sales Associate
The Perfume Club
Ontario, CA
03.2007 - 11.2010
- sales
- Customer service.
- cashier
- Order returns.
- telemarketing
- Assisted customers with product selection, sets, and individual bottles of perfumes.
- Packed order for online pickup, UPS, or in-store customers.
Education
GED -
Pomona High
Pomona, CA06-2002
Skills
- Employee training
- Food safety
- Cash handling
- Customer service
- Team management
- Sales strategies
- Time management
- HACCP compliance
- Quality assurance
- Staff education and training
- Teamwork and collaboration
- Safety processes and procedures
Accomplishments
- employee of the month.
- audit achievement's
Languages
English
Professional
Spanish
Professional
Affiliations
- Take initiative in work place.
Certification
- HACCP
- Food Safety
Timeline
Team Leader
Jack in the Box
08.2018 - 09.2021
Sales Associate
The Perfume Club
03.2007 - 11.2010
GED -
Pomona High