Angelica Ramos

• Processed transactions efficiently using point-of-sale systems.
• Assisted customers in product selection and provided exceptional service.
• Maintained accurate cash drawer counts throughout shifts.
• Operated store equipment, including scanners and credit card machines.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Answered questions about store policies and addressed customer concerns.

• Collaborated with team members to achieve daily sales goals and enhance customer satisfaction.
• Adapted quickly to changing priorities and maintained high service standards during peak hours.
• Supported inventory management by conducting regular stock checks and reporting discrepancies.
• Resolved customer inquiries and concerns promptly, fostering positive shopping experiences.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Helped customers locate products and checked store system for merchandise at other sites.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.

• Streamlined workflow processes, resulting in improved team productivity and morale.
• Fostered a positive work environment through effective communication and conflict
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Assisted customers with product selection and inquiries to enhance shopping
• Processed transactions accurately at point of sale, ensuring efficient customer checkout.
• Collaborated with team members to maintain cleanliness and organization of sales floor.
• Participated in training sessions to develop knowledge of products and sales techniques.
• Engaged with customers to gather feedback and improve service delivery standards.
• Adapted quickly to changes in product promotions and store policies for seamless operations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
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Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.