Angelica Reed
Maple Shade Township
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Ability to handle multiple tasks simultaneously with a high degree of accuracy and professionalism.
Overview
5
5
years of professional experience
Work History
Operations Paralegal
Morgan & Morgan Law Firm
07.2022 - 01.2024
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Reduced attorney workload by drafting routine legal documents such as complaints, discovery, and demands.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Expedited negotiations with insurance adjusters for fair compensation, leading to higher client satisfaction rates.
Office Services Specialist
MCS At Parker McCay
10.2021 - 05.2023
- Conferred with internal and external partners to address office or administrative deficiencies.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Maintained inventory of office supplies and ordered new materials.
Business Development Manager
Skyzone Trampoline Park
06.2021 - 10.2021
- Contacted potential customers via telephone and email.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Designed detailed business plans to outline goals and operations of company.
- Oversaw employee hiring, recruitment and training.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Event Assistant
Skyzone Trampoline Park
08.2018 - 06.2021
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Maintained close communication with clients to mitigate service issues.
- Trained customer service, marketing and sales teams for events.
- Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
Education
Certificate - Paralegal
CLS
Remote07.2023
Associate of Science - Political Science
Rowan College At Burlington County
Mount Laurel, NJ12.2022
Skills
- Attorney Support
- Records Management
- Document Filing
- Proficient in MS Office
- Litigation Support
- Document Drafting
Timeline
Operations Paralegal
Morgan & Morgan Law Firm
07.2022 - 01.2024
Office Services Specialist
MCS At Parker McCay
10.2021 - 05.2023
Business Development Manager
Skyzone Trampoline Park
06.2021 - 10.2021
Event Assistant
Skyzone Trampoline Park
08.2018 - 06.2021
Certificate - Paralegal
CLS
Associate of Science - Political Science
Rowan College At Burlington County