Angelica Romero

Delivered quick and friendly service to enhance customer experience.

Manage a high volume of customers in a courteous and professional manner.

Perform credit card and cash transactions for customer purchases.

Handle a cash register to manage cash receivables and payables.

Adhere strictly to cash handling and management policies.

Managed office admin tasks by attending phone calls, sending emails, and writing memos and letters.

Identify and implement best practices to optimize cash handling methods.

Consulted immediate supervisor for guidance on resolving issues. for any issues, queries and decisions.

Maintained up-to-date knowledge of new products and sales to effectively educate customers on options available.

Handled high volume of customers courteously and professionally to ensure satisfaction.

Develop a positive working relationship with all co-workers.

• Greeted visitors and callers, handled their inquiries, and directed them to the appropriate persons according to their needs
• Greeted visitors and callers, handled their inquiries, and directed them to the appropriated persons according to their needs
• Created organized environment through effective organizational and communication skills to enhance workflow.
• Scanned and filed forms, reports, and correspondence to maintain accurate records and facilitate easy retrieval.
• Reviewed files to check for completeness and accuracies.
• Reviewed files to check for completeness and accuracy.
• Built a sound environment using my organizational and communication skills.

• Handled cash transactions and performed cash drops accurately.
• Demonstrated excellent customer service by responding to all customer inquiries thoroughly and professionally.
• Provided gas service to customers, ensuring their vehicles were fueled efficiently.
• Initiated daily operations by opening the station and readying services for customers.
• Cleaned up gas and other spills in accordance with spill procedures.
• Executed spill cleanup procedures to maintain safety and compliance.

• Minored in Human Services