Angelica Ross

• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Exceeded monthly and daily sale goals.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Recommended complementary purchases to customers, increasing revenue.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Prioritized helping customers over completing other routine tasks in store.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Prepared merchandise for sales floor by pricing or tagging.
• Solved customer challenges by offering relevant products and services.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at point of purchase.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Listened to customer needs and desires to identify and recommend optimal products.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
• Handled mass amounts of customers around concert times.

• Helped with sales.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise/sales.
• Replenished any missing items on sales floor.
• Logged any stolen items.
• Cleaned mirrors and kept fitting room clean.
• Censored all items from shipment

• Recommended products to customers.
• Responded to customer requests for products, services and company information.
• Greeted and Informed customers about special promotions.
• Handled restocking as well as packaging and shipping.
• Helped pick orders for shipping.
• Worked with manager at times to instruct new employees.
• Delt with 100+ orders on busy packaging and shipping days.

• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Devised processes to boost long-term business success and increase profit levels.
• Researched trends and current innovations to determine competition and develop competitive pricing points.
• Achieved consistent growth with careful planning and execution of business development initiatives.
• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Designed my own website to allow customers to freely shop and get heads up on deals.
• Did editing commissions a few years before.

This was a job under my mother who o a jewelry store at the time.

• Helped sell over 20+ pieces of jewelry.
• Made sure all jewelry was clean and organized.

• Created informal digital hyperlinked guides on how to manage pcos and successfully sold multiple.
• Studied and used my own experience to create quality products with up to date knowledge on Polycystic ovary syndrome.
• Studied multiple marketing strategies to promote my products and grow and store.
• Studied promoting on social media and how viewers/customers mind works.
• Stayed up to date on social media trends to promote.
• Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Conducted market research to identify new opportunities and target markets.
• Studied multiple social media algorithms to enhance my stores potential and presence .

• Launched successful digital marketing campaigns that achieved goals for increased website traffic.
• Improved website visibility through development and implementation of SEO strategies.
• Created and managed social media campaigns to increase brand engagement.
• Conducted thorough competitor analysis to identify market trends, gaps, and opportunities for differentiation.
• Researched market trends to identify customer needs and preferences for strategic planning.
• Implemented comprehensive SEO strategy to improve search engine rankings for targeted keywords.
• Optimized email campaigns to increase open and click-through rates.
• Created and managed budgets to maximize brand reach and engagement.