ANGELICA SALERNO
Placerville,CA
Summary
Well-rounded small business owner offers account management, budgeting and customer relations expertise paired with outstanding leadership and communication abilities. Spirited and hardworking professional with several years of experience growing and stabilizing business. Tech-savvy collaborator with solid foundation of business acumen.
Overview
18
18
years of professional experience
Work History
Small Business Owner
Legacy Painting and Drywall
10.2020 - Current
- Generated a client base through interpersonal skills, and expertise in drywall and painting.
- Sourced job leads, and engaged potential clients to secure business opportunities.
- Provided customer support to enhance satisfaction and address repair needs.
- Coordinated scheduling and logistics for multiple job sites.
- Conducted site assessments to determine project requirements.
Office Manager
Rescue Compressor
08.2018 - 03.2020
- Managed essential administrative functions to drive small business success, including customer relations and account management.
- Oversaw executive team calendars, ensuring effective scheduling and time management.
- Handled vendor relationships, negotiating contracts to secure favorable terms for office supplies.
- Tracked invoices and payments, maintaining accuracy in accounts receivable and payable records.
- Answered phone inquiries and emails, coordinating mail and courier services efficiently.
- Maintained an organized filing system for records, correspondence, and critical documents.
Tutor
Classical Conversations
Placerville, California
08.2014 - 05.2018
- Led a group of eight homeschool students through the Classical Conversations curriculum components.
- Planned lessons to align with educational standards and student needs.
- Managed classroom dynamics to foster a positive learning environment.
- Communicated with parents to provide updates on student progress and curriculum goals.
- Collaborated with fellow tutors to ensure program consistency across campus.
Impress Supervisor
Office Max
09.2007 - 03.2009
- Directed customer service efforts, fulfilling client orders and enhancing satisfaction.
- Managed departmental scheduling and supply ordering to optimize operational efficiency.
- Addressed customer inquiries via phone communications to maintain service quality.
- Collaborated with other departments to meet and exceed sales goals.
Education
AA - Interdisciplinary Studies
FLC
Folsom, CA01.2019
Skills
- Leadership
- Accounting (AR/AP)
- Microsoft Office Suite
- Data entry
- Client acquisition
- Project management
- Cost estimation
- Job site coordination
- Customer relationship management
- Problem solving
- Adaptability to change
- Time management
- Financial management
- Business development
Timeline
Small Business Owner
Legacy Painting and Drywall
10.2020 - Current
Office Manager
Rescue Compressor
08.2018 - 03.2020
Tutor
Classical Conversations
08.2014 - 05.2018
Impress Supervisor
Office Max
09.2007 - 03.2009
AA - Interdisciplinary Studies
FLC