Angelica Sanchez
Bell Gardens,CA
Overview
14
14
years of professional experience
Work History
Receptionist
Valiance Clinical Research
04.2024 - Current
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
Self-Employed
Love At Furrst Sight
12.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Excellent communication skills, both verbal and written.
Manager
Cats & Dogs
10.2017 - 02.2023
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Conducted monthly inventories and weekly orders of raw materials on work floor
- Maximized performance by monitoring daily activities and mentoring team members
Call Center Representative
Lumière & Timing
11.2014 - 07.2017
- Answered calls and responded to customer comments ans questions via LiveChat during shift to meet fast-paced call center demands.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Entered customer information into company software to document and organize client records.
Customer Service/Cashier
Northgate Market
03.2011 - 09.2014
- Maintained high standards of customer service during high-volume, fast-paced environment
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Sales Assistant
Anna's Linens
07.2010 - 01.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
- Held meetings with director to identify techniques to overcome sales obstacles
Education
Associate of Arts -
East Los Angeles College
Monterey Park, CA08.2015
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.2010
Skills
- Skills: Money handling abilities, Vendor Management, Inventory/Stock, Microsoft Word/Outlook
- Languages: Fluent in English & Spanish
Timeline
Receptionist
Valiance Clinical Research
04.2024 - Current
Self-Employed
Love At Furrst Sight
12.2017 - Current
Manager
Cats & Dogs
10.2017 - 02.2023
Call Center Representative
Lumière & Timing
11.2014 - 07.2017
Customer Service/Cashier
Northgate Market
03.2011 - 09.2014
Sales Assistant
Anna's Linens
07.2010 - 01.2011
Associate of Arts -
East Los Angeles College
High School Diploma -
Bell Gardens High School
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