Kalizsa Vigil
Orem,UT
Summary
Versatile and results-driven professional with a proven track record at Speedway Gas Station, enhancing store operations and customer satisfaction. Skilled in inventory management and interpersonal communication, I successfully led teams to exceed sales goals by 20%. Expert in Microsoft Office Suite, I streamline processes, elevating efficiency and workplace harmony.
Professional with strong experience in maintaining clean, safe, and organized environments. Adept at using various cleaning tools and chemicals, ensuring high standards of hygiene. Strong team player focused on collaboration and achieving results, adaptable to changing needs. Dependable, with skills in floor care, waste management, and minor repairs. Demonstrates proactive approach to problem-solving and maintains positive attitude.
Experienced with general cleaning tasks, ensuring sanitary environment. Utilizes effective cleaning techniques and supply management. Strong understanding of teamwork and reliability in maintaining cleanliness standards.
Professional in janitorial field with strong focus on maintaining cleanliness and safety. Proven track record in handling cleaning tasks and managing supplies efficiently. Reliable team player with adaptability to changing needs and commitment to high standards.
Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Reliable and honest skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Seasoned facilities team member with expertise in cleaning, stocking and maintaining facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Diligent with solid background in maintaining clean and safe environments. Proven ability to handle routine cleaning tasks and manage supplies efficiently. Demonstrated reliability and teamwork skills in all assignments.
Overview
14
14
years of professional experience
Work History
Janitorial Assistant
Davis County Legacy Event Center
03.2022 - 08.2022
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
- Reduced complaints by proactively addressing concerns related to cleanliness or maintenance needs from staff and visitors alike.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
- Increased customer satisfaction by consistently maintaining restrooms in pristine condition.
- Complied with all applicable regulations regarding sanitation practices, which contributed to passing routine health inspections.
- Provided exceptional customer service to all facility visitors by promptly addressing their needs or directing them to the appropriate staff member for assistance.
- Demonstrated attention to detail by identifying and addressing minor maintenance issues before they escalated.
- Reduced downtime in common areas by efficiently coordinating cleaning during low-traffic hours.
- Supported team members in completing large-scale cleaning projects on time and within budget constraints.
- Preserved the life of flooring materials through proper care, including waxing and buffing as needed.
- Ensured cleanliness and sanitation of office spaces, leading to healthier work environment for all employees.
- Promoted safe environment by promptly addressing spillages and potential hazards.
- Supported event setups and breakdowns, ensuring smooth operation of company functions.
- Maintained exterior cleanliness, contributing to positive first impression for visitors.
- Improved restroom sanitation, receiving positive feedback from building occupants.
- Contributed to reduction in cross-contamination by using color-coded cleaning supplies.
- Enhanced team productivity with introduction of rotating cleaning schedule.
Assistant Store Manager
Speedway Gas Station
11.2020 - 06.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Cashier
7-eleven Convenience Store
04.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Cleaning and cook new food.
- Welcomed customers and helped determine their needs.
Office Manager
Scrappy Scrappers LLC
09.2011 - 11.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Office Administrative Assistant
Camping Companies
06.2008 - 06.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Skip trace to get up to date information on clients
Education
Bachelor in Business - Business Administration And Management
Post University
Waterbury, CT04-2025
High School Diploma -
Penn Foster Career School
Scranton, PA06-2012
Skills
- Cleaning expertise
- Carpet cleaning
- Green cleaning
- Window washing
- Safety procedures
- Restroom care
- Recycling management
- Dusting surfaces
- Tile and grout cleaning
- Chemical handling
- Basic maintenance
- Odor control
- Snow management
- Snow removal
- Polishing furniture
- Waste disposal
- Floor maintenance
- Industrial cleaning methods
- Sanitization techniques
- Flexible schedule
- Facilities maintenance
- Strong work ethic
- Communication and interpersonal skills
- Checklists and recordkeeping
- Trash collection and removal
- Restroom servicing
- Fixture cleaning and polishing
- Special event preparation
- Productivity and time management
- Administrative support
- Basic mathematics
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Customer service management
- Staff supervision
- Store operations
- Stock management
- POS systems
- POS systems operations
- Employee scheduling
- Staff management
- Upselling and cross selling
- Pricing and markdowns
- Work Planning and Prioritization
- Goals and performance
- Display setup
- Loss prevention
- Relationship building and management
- Staff scheduling
- Transaction processing
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Money handling
- Cash handling and management
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Refunds and exchanges
- Issue resolution
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- Refund handling
- ID verification
- Inventory management
- Order packaging
- Daily reporting
- Retail merchandising
- Drawer balancing
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
- Schedule and calendar management
- File organization
- Database entry
- Document scanning
- Confidentiality handling
- Telephone reception
- File management
- Word processing
- Workflow optimization
- Customer engagement
- Database maintenance
- Office supply management
- Reception management
- Database administration
- Spreadsheet development
- Supply inventory
- Business correspondence
- Calendar management
- Spreadsheet management
- Operations management
- Multitasking and organization
- Client relationship management
- Vendor engagement
- Office administration
- Filing
- Dedicated team player
- Client relations
- Document control
- Office management
- Clerical support
- Microsoft outlook
- Excel spreadsheets
- Microsoft Excel
- Microsoft PowerPoint
- Documentation and recordkeeping
- Appointment scheduling
- Office equipment maintenance
- Invoice processing
- Data organization
- Multi-line phone proficiency
- Spreadsheets
- Recordkeeping
- Confidential document control
- Mail management
- Database management
- Business administration
- Relationship building
- Multi-line phone systems
- Mail handling
- Data management
- Records administration
- Email management
- Scanning and copying
- Computer skills
- Microsoft Office Suite
- Microsoft Word
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Janitorial Assistant
Davis County Legacy Event Center
03.2022 - 08.2022
Assistant Store Manager
Speedway Gas Station
11.2020 - 06.2021
Cashier
7-eleven Convenience Store
04.2020 - 07.2020
Office Manager
Scrappy Scrappers LLC
09.2011 - 11.2017
Office Administrative Assistant
Camping Companies
06.2008 - 06.2011
Bachelor in Business - Business Administration And Management
Post University
High School Diploma -
Penn Foster Career School
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