Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Makowski

Pearland,TX

Summary

Dynamic hospitality professional with extensive experience, excelling in cocktail preparation and guest relations. Proven ability to train staff and enhance customer experiences, fostering loyalty and repeat business. Skilled in team collaboration to ensure seamless dining experiences, and consistently deliver memorable moments for guests.

Overview

11
11
years of professional experience

Work History

Coordinator/Host/Bartender

County Line Event Center
Pearland, TX
06.2022 - Current
  • Hosted a variety of events, including weddings, graduations, and corporate events.
  • Served alcoholic and non-alcoholic beverages, and created specialty drinks for each occasion.
  • Collaborated with the catering staff to ensure timely food service and cleanup.
  • Work closely with all guests to create a smooth, exciting, and memorable experience.

Server Trainer/Bartender

Floyds Cajun Seafood
Pearland, TX
01.2016 - 07.2025
  • Trained new waitstaff on menu details and upselling techniques.
  • Provided instruction on the steps of service and how to create a great guest experience.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.
  • Cocktail preparation for the restaurant, while giving great customer service to bar guests.
  • Ensuring all guests are satisfied to build valuable relationships and return business

Server/Bartender

PF Changs Restaurant
Friendswood, TX
11.2014 - 04.2016
  • Providing guests with a great dining experience, with the 'limo ride.'
  • Giving guests important menu and cocktail information for an optimal, safe dining experience.
  • Preparing cocktails while serving bar guests.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Bachelor of Science - Psychology

University of Houston
Houston, TX
05-2008

Skills

  • Cocktail preparation
  • Team collaboration
  • Sales techniques
  • Food safety
  • Guest relations
  • Time management

References

References available upon request.

Timeline

Coordinator/Host/Bartender

County Line Event Center
06.2022 - Current

Server Trainer/Bartender

Floyds Cajun Seafood
01.2016 - 07.2025

Server/Bartender

PF Changs Restaurant
11.2014 - 04.2016

Bachelor of Science - Psychology

University of Houston

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