Dedicated professional with proven ability to manage multiple customer interactions efficiently. Experienced in overseeing staff and daily operations in high-pressure environments. Strong interpersonal and multitasking skills developed through extensive customer service experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bartender/Host
Boundary Bay Brewery & Bistro
Bellingham, Washington
04.2024 - 09.2025
Engaged with patrons to build rapport and encourage repeat visits.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Maintained cleanliness and organization of bar area throughout shifts.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Followed health and safety guidelines to ensure a safe environment.
Performed opening and closing duties including restocking supplies.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Built positive relationships with other front-of-house and kitchen staff.
Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Prep/Pantry, Upstairs Line Cook, Garden Fry Cook at BOUNDARY BAY BREWERY & BISTROPrep/Pantry, Upstairs Line Cook, Garden Fry Cook at BOUNDARY BAY BREWERY & BISTRO
Emergency and Critical Care Liaison at Boundary Bay Veterinary Specialty HospitalEmergency and Critical Care Liaison at Boundary Bay Veterinary Specialty Hospital