Angelica Schnele
Alvin,TX
Summary
Detail-oriented cleaning professional skilled in cleaning protocols and quality inspections. Proven ability to manage inventory and communicate effectively with clients to meet specific needs.
Overview
2002
2002
years of professional experience
2002
2002
years of post-secondary education
Work History
House Cleaner
Myself
Alvin, TX
05.1997 - 08.2001
- Cleaned residential spaces using appropriate cleaning supplies and equipment.
- Maintained cleanliness standards by performing regular inspections of completed work.
- Disposed of waste and recyclables following local regulations and guidelines.
- Communicated with clients to understand specific cleaning preferences and needs.
- Managed inventory of cleaning supplies, ensuring adequate stock levels maintained.
- Adapted cleaning methods based on different surfaces and materials in homes.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Swept, mopped, vacuumed and polished floors of all types.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Emptied wastebaskets and replaced liners.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Polished metal fixtures in kitchen and bathroom areas.
- Organized closets according to customer specifications.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Applied waxes to woodwork or tile floors for protection against wear-and-tear.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Softline Merchandising Specialist
Goodwill Industries Of Houston
Alvin, TX
09.2023 - Oct2025
- Assisted in training new staff on merchandising standards and company policies.
- Collaborated with team members to streamline merchandising processes and improve efficiency.
- Maintained clean and organized sales floor for optimal shopping experience.
- Printed labels and tags for for-sale merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Assessed condition of shipped products upon arrival to meet quality standards.
- Collaborated with company managers regarding product pricing, promotions and markdowns.
- Negotiated product prices, discounts and shipping incentives with vendors.
- Completed day-to-day duties accurately and efficiently.
- Maintained organized stock areas to ensure quick access to items.
- Worked collaboratively with team members to reach daily productivity goals set by management.
- Kept work area clean at all times following proper sanitation protocols.
- Operated manual pallet jack to move inventory
- Built own gaylords to fill with unwanted softline
- Helped keep bathrooms stocked and cleaned
- Helped keep dressing rooms clean and put back clothing on dressing room rack
- Helped keep breakroom clean and organized
Cashier/Third Key Holder
Dollar General Store
Alvin, TX
Aug2002 - Sep2003
- Operated cash register and processed customer transactions efficiently.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided excellent service.
- Managed inventory by restocking shelves and ensuring proper product placement.
- Handled returns and exchanges according to store policies.
- Collaborated with team members to achieve daily operational goals.
- Monitored cash drawer for accuracy throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collaborated with team members to maintain a positive work environment.
- Conducted regular store audits to ensure cleanliness and organization.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Maintained accurate inventory records for stock replenishment purposes.
- Verified that all merchandise was properly tagged, priced, and displayed on shelves or racks.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Directed and supervised staff performance.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier/Retail Sales Third Key Holder
Sally's Beauty Supply
Alvin, TX
Jun2001 - Aug2002
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product selections and provided knowledgeable recommendations.
- Maintained a clean and organized sales floor to enhance customer experience.
- Handled product returns and exchanges according to company policies.
- Collaborated with team members to restock shelves and display products attractively.
- Managed inventory levels and conducted regular stock checks for accuracy.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Assisted customers with product selection and beauty advice.
- Managed cash register transactions and processed payments efficiently.
- Trained new staff on store policies and customer service techniques.
- Stocked shelves and ensured product availability for customers.
- Conducted inventory counts and reported discrepancies to management.
- Collaborated with team to achieve sales goals and enhance customer experience.
- Resolved customer inquiries and complaints in a professional manner.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Resolved customer complaints quickly and professionally while following company guidelines.
- Participated in special events such as grand openings, holiday promotions.
- Maintained an accurate record of daily transactions, sales reports, and other documents as required by management.
- Supervised bank deposits and security procedures to support store opening and closing.
- Assisted in general housekeeping to maintain store image.
Education
Alvin High School
Alvin, TXSkills
- Cleaning protocols
- Inventory management
- Customer communication
- Quality inspections
References
References available upon request.
Timeline
Softline Merchandising Specialist
Goodwill Industries Of Houston
09.2023 - Oct2025
House Cleaner
Myself
05.1997 - 08.2001
Cashier/Third Key Holder
Dollar General Store
Aug2002 - Sep2003
Cashier/Retail Sales Third Key Holder
Sally's Beauty Supply
Jun2001 - Aug2002
Alvin High School