Angelica Sigala
San Diego,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Lexus San Diego
BDC Call Center
12.2024 - Current
- Self motivated with a strong sense of personal responsibility.
- Worked effectively in fast paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Appointments set with multitasking skills.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Cabin Crew Supervisor
ABM Industries
10.2024 - 03.2026
- Supervised daily cleaning operations, ensuring adherence to quality and safety standards.
- Trained and mentored cleaning staff, enhancing team performance and service delivery.
- Developed cleaning schedules to optimize workflow and resource allocation.
- Conducted inspections of facilities, identifying areas for improvement and implementing corrective actions.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Collaborated with management to establish protocols for maintaining hygiene standards.
Receptionist
Guy Levy Law Firm
10.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impressions.
- Corresponded with clients through email, phone and postal mail.
- Responded to inquiries from callers seeking information.
Newspaper Deliverer
Morning Star Delivery
03.2023 - 01.2024
- Enhanced customer satisfaction by delivering newspapers on time and in pristine condition.
- Resolved delivery disputes in a timely manner, ensuring continued customer satisfaction and trust in the company's services.
- Communicated route delays to customers and supervisors to uphold customer satisfaction standards.
- Implemented strategic route modifications to enhance delivery efficiency and minimize delays based on comprehensive area familiarity.
- Delivered newspapers efficiently across designated routes, ensuring timely distribution.
- Trained new deliverers on best practices for efficient delivery and customer service.
Education
Cosmetology License -
Paul Mitchell Beauty School
High School Diploma - undefined
Sweetwater High School
Skills
- Friendly positive attitude
- Excellent Customer Service
- Attention to Detail
- Problem Solving
- Dependable and responsible
- Teamwork and collaboration
- Time management
Languages
Spanish - Fluent (Native)
English - Secondary language
Timeline
Lexus San Diego
BDC Call Center
12.2024 - Current
Cabin Crew Supervisor
ABM Industries
10.2024 - 03.2026
Receptionist
Guy Levy Law Firm
10.2023 - 10.2024
Newspaper Deliverer
Morning Star Delivery
03.2023 - 01.2024
High School Diploma - undefined
Sweetwater High School
Cosmetology License -
Paul Mitchell Beauty School