Angelica Silva
Orange,CA
Summary
Experienced banking professional with a keen eye for detail and a strong commitment to ethical practices. Seeking a challenging position to expand knowledge and skills and pursue a high-level career in a professional environment. Passionate about making a positive impact on the community through work.
Overview
9
9
years of professional experience
Work History
Legal Processing Specialist I
Orange County Superior Court
08.2023 - 11.2023
- Initiated cases for the Juvenile Dependency Department
- Ensured proper handling of sensitive information with strict adherence to confidentiality protocols.
- Conducted thorough legal research to support case development and strategy formation.
- Managed court calendar proactively, avoiding missed deadlines or scheduling conflicts that could impact
case progress. - Electronically filed court cases and prepared documents for courtroom to review.
- Maintained up-to-date knowledge of court laws and procedures, ensuring compliance at all times.
Client Service Associate II
Zions Bancorporation
02.2020 - 05.2021
- Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
- Executed customer transactions, including deposits, withdrawals and cash advances.
- Executed wire transfers, stop payments and deposit adjustments.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Trained and mentored junior banking staff to maximize performance, efficiency and compliance.
Bank Teller
Wells Fargo
05.2015 - 10.2016
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Audited fellow teller currency to contribute to dual-control procedures.
- Sold and cross-sold bank products to new and existing customers.
- Provided customer records on demand, including account statements and copies of checks.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Accessed computerized financial information to answer questions related to specific accounts.
Education
High School Diploma -
Lorin Griset Academy
Santa Ana, CA01.2012
Skills
- Fast Learner
- Adaptability
- Data Processing
- Document Review
- Rapid data entry skills
- Bilingual (Spanish)
- Problem-Solving
- Teamwork and Collaboration
- Excellent time management skills
- Organizational Skills
- Multitasking
- Maintains confidentiality
Timeline
Legal Processing Specialist I
Orange County Superior Court
08.2023 - 11.2023
Client Service Associate II
Zions Bancorporation
02.2020 - 05.2021
Bank Teller
Wells Fargo
05.2015 - 10.2016
High School Diploma -
Lorin Griset Academy
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