Angelica Tavarez
Lake Worth
Summary
Dynamic HOA Office Manager with proven expertise at Westwood Gardens HOA, excelling in vendor management and conflict resolution. Successfully enhanced community engagement through well-organized events and effective communication. Bilingual in English and Spanish, with advanced proficiency in Microsoft Office Suite, ensuring meticulous record keeping and superior customer service.
Overview
13
13
years of professional experience
Work History
HOA Office Manager
Westwood Gardens HOA
Palm Beach Gardens
12.2011 - Current
- Oversee day-to-day operations for a community of 699+ units, including managing office supplies, scheduling meetings, and maintaining records
- Coordinate communication between the HOA Board and residents, addressing inquiries and resolving complaints in a timely and professional manner
- Manage vendor relationships, including negotiating contracts, processing invoices, and ensuring quality services for landscaping, maintenance, and security
- Assist with budgeting
- Organize community events such as board meetings, resident socials, and holiday gatherings to foster a positive community environment
- Bilingual in English and Spanish
- Advanced proficiency in Microsoft Office Suite (Word & Outlook)
Education
High School Diploma -
John I Leonard
Greenacres City, FL05-2004
Skills
- Office Management
- Administrative Support
- Vendor Management
- Customer service
- Knowledge of HOA regulations and policies
- Conflict resolution
- Database Management (AppFolio)
- Event Planning
- Document Management
- Staff Supervision and Training
- Microsoft Office
- Communication skills
- Attention to Detail
- Bilingual communication
- Time management
- Problem solving
- Record keeping
- Data entry
- Database Administration
- Clear oral and written communication
- Employee supervision
- Mail handling
- Organizational skills
- Clerical support
- Customer Relations
Software Proficiency
Proficiency in Microsoft Office Suite (Word & Outlook)
Timeline
HOA Office Manager
Westwood Gardens HOA
12.2011 - Current
High School Diploma -
John I Leonard
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