Angelica Thiele
Milwaukee,WI
Summary
Developed comprehensive case management skills in behavioral health environment, focusing on client-centered care and crisis intervention. Proficient in creating and implementing individualized care plans and providing support to diverse populations. Seeking to transition into new field, leveraging strong interpersonal and problem-solving skills.
Overview
1
1
Certification
Work History
Behavioral Health Case Manager (Targeted & Crisis)
Milwaukee Mental Health Associates
- Provided targeted and crisis case management for adults with mental health and co-occurring needs, including assessments, service planning, and care coordination.
- Delivered short-term crisis interventions to reduce hospitalization risk and connect clients to housing, benefits, healthcare, and community supports.
- Maintained Medicaid-compliant documentation and collaborated with interdisciplinary teams to support continuity of care.
Mental Health Technician II – Inpatient
Rogers Behavioral Health
- Delivered direct inpatient behavioral health care, including crisis intervention, therapeutic support, and assistance with daily living.
- Ensured patient safety through observation, documentation, and milieu management; supported unit operations and staff training.
Education
Bachelor of Arts - Psychology, Minor in Spanish
University of Wisconsin–Milwaukee
Milwaukee, WI05.2026
Associate of Arts and Science (A.A.S.) - undefined
University of Wisconsin–Milwaukee
Milwaukee, WI12.2024
Skills
- Clinical Documentation & Charting
- Therapeutic communication & crisis intervention
- Care Coordination & Case Management
- Milieu Safety
- Avatar Nx & Patient Ping
- Cerner & PowerChart
- WI Medicaid Documentation
- Microsoft 365
- Time Management & Attention to Detail
- Empathetic
Certification
- Basic Life Support (BLS), American Heart Association
- CPR Certification, American Heart Association
- Training in Nonviolent Crisis Intervention (NCI)
- MC3 Training Certificate
- Housing Champion Training Certificate
Timeline
Behavioral Health Case Manager (Targeted & Crisis)
Milwaukee Mental Health Associates
Mental Health Technician II – Inpatient
Rogers Behavioral Health
Associate of Arts and Science (A.A.S.) - undefined
University of Wisconsin–Milwaukee
Bachelor of Arts - Psychology, Minor in Spanish
University of Wisconsin–Milwaukee