Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danilo Kacic

Miami,Florida

Summary

Distinguished and dedicated healthcare professional with over four years of multifaceted clinical nursing experience, deep expertise in behavioral health, and proven leadership acumen. Holding a Bachelor of Science in Nursing, a Bachelor of Arts in Psychology, a Master of Public Health with a concentration in Health Policy and Management, and a Graduate Certificate in Health Services Administration, I offer a robust blend of clinical and administrative skills to the forefront of patient care. My academic background is further enhanced by a Bachelor of Arts in Spanish Language and Literature, coupled with my full bilingual proficiency, significantly amplifying my ability to deliver culturally nuanced and effective care. Recognized for excelling across diverse healthcare settings, I am committed to employing evidence-based practices and leveraging my case management expertise to drive exceptional patient outcomes and advance continuous improvement in healthcare delivery.

Overview

27
27
years of professional experience

Work History

Behavioral Health RN Case Manager (Hybrid)

Community Care Plan (owned by Memorial Healthcare System and Broward Health)
Sunrise, FL
07.2022 - Current
  • Serve as a core member of the collaborative care team, supporting and coordinating the mental and physical health care of approximately 100 enrollees (adults and children) within an assigned behavioral health population caseload
  • Coordinate and provide expertise to members across the continuum of care, ranging from complex acute psychiatric conditions (SMI) to chronic illnesses, promoting compliance with preventative measures
  • Complement the practitioner-patient relationship by supporting established care plans and utilizing cost-effective, evidence-based practice guidelines
  • Aim to reduce complications and morbidities, improve health outcomes, and lower healthcare costs for members
  • Member of a multi-disciplinary team that coordinates efforts to identify clients with the highest level of morbidity, risk, utilization, cost, and gaps in care, implementing ways to collaborate with providers to improve outcomes and quality of care
  • Responsible for managing continuity of care, ensuring fluid and safe transitions, provider and patient satisfaction, patient safety, and appropriate length of stay
  • Coordinate services for behavioral health and substance use, facilitating the utilization of appropriate services, including hospital admissions, rehabilitative and ancillary services, and out-of-plan referrals
  • Provide education to members, physicians, and other team members on care coordination services and their utilization
  • Committed to performing job functions including but not limited to documentation and compliance with Medicaid contract, Florida Healthy Kids (FHK) contract, and South Broward Community Health Services (SBCHS) contract requirements, Community Care Plan (CCP) policies and procedures, and Patient Centered Medical Home (PCMH) standards.

Registered Nurse

SB Port Ventures LLC (Nomi Health)
Miami, FL
09.2021 - 09.2022
  • Contributed to the provision of top-notch patient care through collaboration with staff and management
  • Facilitated registration and administered health assessment questionnaires
  • Executed specimen collection via nasal swab technique, including Nasal PCR and Nasal Rapid Antigen tests
  • Ensured proper labeling and documentation of specimens for laboratory testing
  • Managed the preparation and shipment of specimens to external testing facilities
  • Demonstrated proficiency in operating test systems and effectively troubleshooted and resolved issues in accordance with established protocols, notifying supervisory personnel as necessary
  • Adhered to quality control policies and procedures, identifying, and addressing any issues affecting test performance or results
  • Complied with all safety, HIPAA, infection control, and OSHA Blood Borne Pathogen guidelines.

Registered Nurse (Psychiatric)

HCA Florida Kendall Hospital
Miami, FL
01.2021 - 03.2022
  • Facilitated the admission and intake of patients into the Behavioral Health Unit, ensuring smooth and efficient entry into the care system
  • Provided proficient, age-specific, direct, and indirect patient care, including assessment, planning, implementation, and evaluation, in accordance with legal, hospital practice and department policies and procedures, as well as established standards of nursing care and practice as defined by the state of Florida
  • Communicated effectively with healthcare providers to ensure continuity of care, conveying changes in patient's clinical condition, including mental status, results of diagnostic studies and symptomatology
  • Demonstrated a high level of clinical judgement, responding rapidly and accurately to changes in patient's condition or response to treatment
  • Implemented utilization review and management to coordinate the clinical representation and care interventions of patients, aligning them with evidence-based criteria in an acute care setting
  • Collaborated with interdisciplinary team to ensure comprehensive, patient-centered care delivery.

Registered Nurse

Centurion-MHM Services, Inc.
Homestead, FL
05.2020 - 09.2021
  • Delivered exceptional psychiatric care in both emergency and routine settings, employing evidence-based practices to ensure high-quality patient outcomes
  • Administered medications with meticulous adherence to company, local, and state policies, ensuring patient safety and efficacy of treatments
  • Conducted thorough patient assessments and documented treatments with precision, utilizing advanced health protocols and comprehensive medical charting systems
  • Maintained the highest standards of confidentiality, security, and integrity of patient information, fully complying with legal and regulatory mandates
  • Collaborated effectively with a multidisciplinary team of mental health professionals, including psychiatrists, psychologists, ARPNs, and counselors, to develop and implement individualized care plans
  • Demonstrated superior clinical judgment, consistently applying evidence-based practices, and adapting care strategies to meet the diverse needs of the patient population.

Executive Manager

Jacobson Investments, Inc.
Miami, FL
06.2010 - 05.2020
  • Conducted comprehensive needs analysis and assessments to strategically position the company for sustained growth among high-net-worth individuals
  • Developed and executed action plans to enhance business practices, ensuring efficiency and effectiveness
  • Implemented advanced management and compensation systems to drive organizational focus, boost performance, and align with company goals
  • Represented the company in continuous remote interactions and personal meetings with clients, managing their portfolios and ensuring their satisfaction.

Management Internship

Alliance for Aging, Inc. (Area Agency on Aging)
Miami, FL
08.2007 - 01.2008
  • Developed a comprehensive strategic training plan for the agency, addressing needs identified by a state consultant
  • Contributed to solving staff recognition issues, effectively boosting agency morale, and fostering a positive work environment
  • Conducted thorough appraisals of departmental areas, identifying opportunities for quality planning, control, and improvement
  • Facilitated cross-departmental communication and collaboration, enhancing overall operational efficiency, and ensuring alignment with the agency's mission and goals.

Director of Supported Living

Sunrise Community, Inc. & Affiliates
Miami, FL
08.1999 - 07.2006
  • Directed a comprehensive supported living program, championing self-sufficient living for individuals with developmental disabilities, including those with complex medical, chronic, and psychiatric conditions
  • Supervised approximately 40 patients and 25 staff members, managing a total budget exceeding $1,000,000 for patient services and personnel
  • Managed the Case Management program and Home Health Care services, including In-Home Supports, Personal Care Assistance, Companion, and Respite care
  • Conducted ongoing clinical assessments and monthly reviews of Individualized Treatment Plans for patients
  • Performed clinical reviews of medical records to support billing for state and federal agencies, including Medicaid, Medicaid-Waiver, and Medicare
  • Organized and provided staff training on laws, regulations, and state and federal statutes, ensuring compliance with HIPAA and other regulations
  • Monitored residential quality and supervised patient finances, maintaining high-quality administrative reports for cost-effective managerial control and accounting clarity
  • Achieved outstanding audit results from the Delmarva Foundation (now Qlarant) for the State of Florida Quality Assurance Audits: 99% (2002, 2003), 100% (2004, 2006).

Case Manager

Court Evaluation Unit–Eleventh Judicial Circuit of Florida
Miami, FL
01.1999 - 07.1999
  • Gathered comprehensive case information by interviewing mental health and legal professionals, as well as other court agents, to support thorough evaluations
  • Served as a liaison with the delinquency and dependency divisions of the Juvenile Court, ensuring seamless communication and coordination between departments
  • Collaborated in synthesizing evaluation data, enabling the provision of actionable insights and recommendations to the court for informed decision-making.

Intensive Case Manager

Miami Behavioral Health Center
Miami, FL
07.1997 - 12.1998
  • Stabilized and supported clients within the community, ensuring their ongoing maintenance and well-being
  • Developed comprehensive Treatment Plans and conducted regular evaluations of clients' clinical status
  • Provided crisis intervention services, including 24-hour on-call duties, to address urgent client needs
  • Assessed individuals for their readiness and suitability for independent living at South Florida State Hospital.

Education

Master of Public Health Degree - Health Policy and Management

Florida International University
Miami, Florida
12.2008

Graduate Certificate in Health Services Administration -

Florida International University
Miami, Florida
04.2009

Bachelor of Science in Nursing -

University of Miami
Coral Gables, Florida
12.2019

Bachelor of Arts in Psychology -

University of Miami
Coral Gables, Florida
12.1998

Bachelor of Arts in Spanish Language & Literature -

University of Miami
Coral Gables, Florida
12.1998

Multistate Registered Nurse -

Florida

Skills

  • Behavioral health
  • Leadership
  • Case management
  • Evidence-based practices
  • Healthcare delivery
  • Care coordination
  • Patient outcomes
  • Continuous improvement
  • Clinical nursing
  • Administrative skills
  • Spanish language proficiency
  • Culturally nuanced care
  • Multistate Registered Nurse
  • Health policy and management
  • Health services administration
  • Psychology
  • Nursing
  • Mental and physical health care coordination
  • Preventative measures
  • Acute psychiatric conditions
  • Chronic illnesses
  • Cost-effective practices
  • Multi-disciplinary team collaboration
  • Continuity of care
  • Provider and patient satisfaction
  • Patient safety
  • Hospital admissions
  • Rehabilitation services
  • Out-of-plan referrals
  • Education on care coordination services
  • Documentation and compliance
  • Registered Nurse
  • Health assessment
  • Specimen collection
  • Laboratory testing
  • Test system operation
  • Troubleshooting
  • Quality control
  • Safety protocols
  • HIPAA compliance
  • Psychiatric nursing
  • Admission and intake
  • Direct and indirect patient care
  • Communication with healthcare providers
  • Clinical judgment
  • Utilization review and management
  • Interdisciplinary collaboration
  • Psychiatric care
  • Emergency and routine settings
  • Medication administration
  • Patient assessments
  • Medical charting
  • Confidentiality
  • Mental health professionals collaboration
  • Individualized care plans
  • Adaptability in care strategies
  • Executive management
  • Needs analysis
  • Business practices enhancement
  • Management and compensation systems
  • Client portfolio management
  • Strategic training planning
  • Staff recognition
  • Quality planning and improvement
  • Cross-departmental communication
  • Supported living program management
  • Clinical assessments
  • Medical record reviews
  • Staff training
  • Residential quality monitoring
  • Audit compliance
  • Comprehensive case information gathering
  • Liaison with court divisions
  • Evaluation data synthesis
  • Crisis intervention
  • Independent living assessments
  • Computer skills (Microsoft Office, collaboration tools, medical and clinical charting applications, statistical programming)
  • Bilingual proficiency (English and Spanish)
  • Strategic planning
  • Budgeting
  • Fiscal management
  • Prioritization and deadline management
  • Business development
  • Financial acumen
  • Medical terminology
  • Communication skills
  • Patient assessment
  • Certifications (Basic Life Support, Baker Act, Crisis Prevention Institute, FEMA, IHI, CITI PROGRAM, OSHA, HIV/AIDS, Aggression Control Techniques, Defensive Driving, Program Training, Supported Living and Medication, Confidentiality, HIPAA, Drug Free Policy and Reporting of Abuse & Neglect, Hazardous Communication, Fire Procedures, UIR Reporting, First Aid, General Medical, Safety Issues, Community Inclusion, Behavior Intervention, Personal Care training)

Timeline

Behavioral Health RN Case Manager (Hybrid)

Community Care Plan (owned by Memorial Healthcare System and Broward Health)
07.2022 - Current

Registered Nurse

SB Port Ventures LLC (Nomi Health)
09.2021 - 09.2022

Registered Nurse (Psychiatric)

HCA Florida Kendall Hospital
01.2021 - 03.2022

Registered Nurse

Centurion-MHM Services, Inc.
05.2020 - 09.2021

Executive Manager

Jacobson Investments, Inc.
06.2010 - 05.2020

Management Internship

Alliance for Aging, Inc. (Area Agency on Aging)
08.2007 - 01.2008

Director of Supported Living

Sunrise Community, Inc. & Affiliates
08.1999 - 07.2006

Case Manager

Court Evaluation Unit–Eleventh Judicial Circuit of Florida
01.1999 - 07.1999

Intensive Case Manager

Miami Behavioral Health Center
07.1997 - 12.1998

Master of Public Health Degree - Health Policy and Management

Florida International University

Graduate Certificate in Health Services Administration -

Florida International University

Bachelor of Science in Nursing -

University of Miami

Bachelor of Arts in Psychology -

University of Miami

Bachelor of Arts in Spanish Language & Literature -

University of Miami

Multistate Registered Nurse -

Danilo Kacic