Angelica Vargas
Beverly Hills,CA
Summary
Dynamic and results-driven leader with over 5 years of experience leading high-performing teams across multi-venue operations. Proven expertise in optimizing operational efficiency, and fostering strong team culture through strategic HR leadership, staff development, and hands-on management.
Overview
5
5
years of professional experience
Work History
Director of Operations
Botanical Hospitality Group
11.2022 - Current
- Responsible for overseeing and optimizing all aspects of daily operations, ensuring efficiency, productivity, and alignment with company goals.
- Lead HR functions across multiple venues, managing onboarding and offboarding, benefits administration, performance evaluations, and employee training and development.
- Administered payroll bi-weekly for 130+ employees across venues.
- Managed accounts payable and receivables for all vendor accounts.
- Collaborate with legal and regulatory teams to stay updated on changing laws and adapt company policies accordingly.
- Reporting directly to Executives providing strategic insights and recommendations to drive operational success and enhance decision-making processes.
- Manage social media/ marketing and sales teams to drive customer engagement and boost revenue through innovative actions.
Venue Manager
Grandmaster Recorders
08.2021 - 11.2022
- Collaborated with senior management to strategize and execute initiatives that improved operational efficiency and guest experience.
- Supervised a team of 30 staff members, providing training and guidance to enhance performance and ensure compliance with venue standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Assistant General Manager
Nashville Underground
02.2020 - 07.2021
- Managed daily operations to ensure a smooth workflow and exceptional service for al guests.
- Designed and implemented training programs to elevate employee skills and engagement within the organization.
- Created weekly schedules and directly managed over 50 employees daily based on coverage needs and individual strengths, ensuring optimal performance across al shifts and departments.
- Cultivated strategic partnerships with vendors to enhance service offerings and increase operational efficiency.
Skills
- Strategic planning and execution
- Operations oversight
- Project Management
- Human resources
- Payroll administration and timekeeping
Timeline
Director of Operations
Botanical Hospitality Group
11.2022 - Current
Venue Manager
Grandmaster Recorders
08.2021 - 11.2022
Assistant General Manager
Nashville Underground
02.2020 - 07.2021
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