Angelica Vargas
Chicago,IL
Summary
Experienced professional with a strong background in customer service and compassionate caregiving. Skilled in effective communication and attention to detail, ready to enhance client satisfaction and support healthcare initiatives.
Overview
1
1
Language
22
22
years of professional experience
Work History
Family Caregiver
Parent Caregiver
Chicago, IL
05.2021 - Current
- Manage medication schedules and ensured timely administration of prescriptions.
- Support emotional well-being through companionship and active listening, fostering a trusting relationship and promoting mental health.
- Develop individualized care plans based on specific health requirements.
- Assess individuals’ needs, developed individualized care plans, and monitored their implementation.
- Coordinate transportation for medical appointments and social activities, ensuring timely access to necessary care and community engagement.
- Facilitate family members' access to healthcare and essential services, enhancing their ability to participate in care decisions to medical appointments and other errands.
- Responded quickly to any emergency situations that arises during caregiving sessions.
- Collaborate with healthcare professionals to ensure proper care is being provided.
- Perform light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
Dealership Receptionist
Napleton Auto of Bourbonnais
Bourbonnais, IL
05.2004 - 03.2021
- Greeted customers at dealership entrance, providing assistance with inquiries.
- Directed incoming calls and inquiries to appropriate staff members, ensuring timely responses to customer needs.
- Processed customer paperwork while maintaining accurate records.
- Processed customer payments accurately using cash registers or point-of-sale terminals, adhering to company policies.
- Kept reception area organized and tidy, promoting a welcoming environment.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Managed office supplies inventory by monitoring stock levels, ordering needed supplies, and verifying receipt of deliveries.
Education
Bachelor of Arts - Psychology
Chicago State University
Chicago, IL05-2023
Skills
- Medication management
- Care plan development
- Transportation coordination
- Compassionate caregiving
- Daily living assistance
- Customer service
- Telephone etiquette
- Payment processing
- Records management
- Office administration
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Timeline
Family Caregiver
Parent Caregiver
05.2021 - Current
Dealership Receptionist
Napleton Auto of Bourbonnais
05.2004 - 03.2021
Bachelor of Arts - Psychology
Chicago State University