Hardworking and reliable customer service with strong ability in dental and customer service. Offering reliable and build sustainable relationships of trust through open and interactive communication. Highly organized, proactive and punctual with team-oriented mentality.Expertise in resolving escalated customer service issues Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, and Microsoft Outlook) Able to work well with others under pressure to achieve deadlines Work well independently with consistent accuracy Easily adapt to a changing environment Bilingual English/Spanish
Overview
3
3
years of professional experience
Work History
Dental Hygiene Assistant
Primary Childrens Dental Clinic
Salt Lake City, UT
11.2023 - Current
Utilize computer technology to handle high call volumes
Scheduling appointments, checking in and out patients, and keeping detailed records of procedures and claims
Taking and processing X-rays of teeth and preparing patients for surgeries
Provide accurate, valid, and complete information by using the right methods/tools
Took medical and dental history and recorded vital signs of patients.
Conducted dental cleanings and checked teeth for cracked fillings.
Lead Dental Assistant
Rose Park Pediatric Dentistry
Salt Lake City, UT
07.2022 - 11.2023
Provided chairside assistance to dentists during dental procedures.
Assisted with the setup of treatment rooms and sterilization of instruments.
Instructed patients on proper oral hygiene techniques and post-operative care.
Coordinated office activities by communicating with other departments and staff members.
Maintained accurate documentation of patient visits, treatments rendered, and payments received.
Dental Assistant Receptionist
Burg Pediatric Dentistry ,
West Jordan, UT
10.2020 - 04.2022
Open and maintain customer accounts by recording account information.
Identify and assess customers' needs to achieve satisfaction.
Greet customers warmly and ascertain problem or reason for calling
Training other staff members in dental skills and reducing setup time for procedures
Education
High School Diploma -
Granger High School
West Valley City, UT
05-2020
Skills
Customer Service
Sealant Application
Receptionist incoming and outbound calls
Coronal Polishing
Sterilization
Patient management
X Rays
Computer Skills/ Charting
4 Handed Assisting
IV sedation
Team work
Teeth Cleaning
Inbound and Outbound Calling
Appointment Scheduling
Account updating
Paperwork Processing
References
References available upon request.
Timeline
Dental Hygiene Assistant
Primary Childrens Dental Clinic
11.2023 - Current
Lead Dental Assistant
Rose Park Pediatric Dentistry
07.2022 - 11.2023
Dental Assistant Receptionist
Burg Pediatric Dentistry ,
10.2020 - 04.2022
High School Diploma -
Granger High School
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